中华现代护理杂志
中華現代護理雜誌
중화현대호리잡지
CHINESE JOURNAL OF MODERN NURSING
2012年
20期
2444-2446
,共3页
刘凯%赵军燕%许翠萍%杨美功
劉凱%趙軍燕%許翠萍%楊美功
류개%조군연%허취평%양미공
护理质量%患者满意度%护护独立交接班模式
護理質量%患者滿意度%護護獨立交接班模式
호리질량%환자만의도%호호독입교접반모식
Nursing quality%Satisfaction%Nurse-nurse independent shift mode between nurses
目的 探讨护护独立交接班模式在护理早晚交接班中的应用,以促进护理服务质量的持续改进.方法 在传统交接班和床旁交接班的基础上,增加对病房每位患者较为详细的护士与护士之间的独立交接班,比较实施前后护理人员对患者病情掌握的情况、患者对护理人员工作满意度、医护人员的认可程度、护理差错事故发生情况及交接班所需时间.结果 实施护护独立交接班模式后,护理人员对患者病情掌握程度及患者对护理人员工作的满意度分别为(8.65±0.59),(96.15 ±3.31)分,均高于实施前的(6.30±1.30),(90.40±5.82)分,差异均有统计学意义(t分别为-7.19,-5.20;P ＜0.01)；实施后医生和护理人员对护护独立交接班模式的认可程度分别为91.67％,90.00％,均高于实施前的41.67％,45.00％,差异均有统计学意义(x2分别为6.75,9.23;P ＜0.05)；实施的后所需交接班时间比较,差异无统计学意义(P＞0.05).结论 在混合交接班模式基础上加入护护独立交接班模式,可提高护理服务质量.
目的 探討護護獨立交接班模式在護理早晚交接班中的應用,以促進護理服務質量的持續改進.方法 在傳統交接班和床徬交接班的基礎上,增加對病房每位患者較為詳細的護士與護士之間的獨立交接班,比較實施前後護理人員對患者病情掌握的情況、患者對護理人員工作滿意度、醫護人員的認可程度、護理差錯事故髮生情況及交接班所需時間.結果 實施護護獨立交接班模式後,護理人員對患者病情掌握程度及患者對護理人員工作的滿意度分彆為(8.65±0.59),(96.15 ±3.31)分,均高于實施前的(6.30±1.30),(90.40±5.82)分,差異均有統計學意義(t分彆為-7.19,-5.20;P ＜0.01)；實施後醫生和護理人員對護護獨立交接班模式的認可程度分彆為91.67％,90.00％,均高于實施前的41.67％,45.00％,差異均有統計學意義(x2分彆為6.75,9.23;P ＜0.05)；實施的後所需交接班時間比較,差異無統計學意義(P＞0.05).結論 在混閤交接班模式基礎上加入護護獨立交接班模式,可提高護理服務質量.
목적 탐토호호독입교접반모식재호리조만교접반중적응용,이촉진호리복무질량적지속개진.방법 재전통교접반화상방교접반적기출상,증가대병방매위환자교위상세적호사여호사지간적독입교접반,비교실시전후호리인원대환자병정장악적정황、환자대호리인원공작만의도、의호인원적인가정도、호리차착사고발생정황급교접반소수시간.결과 실시호호독입교접반모식후,호리인원대환자병정장악정도급환자대호리인원공작적만의도분별위(8.65±0.59),(96.15 ±3.31)분,균고우실시전적(6.30±1.30),(90.40±5.82)분,차이균유통계학의의(t분별위-7.19,-5.20;P ＜0.01)；실시후의생화호리인원대호호독입교접반모식적인가정도분별위91.67％,90.00％,균고우실시전적41.67％,45.00％,차이균유통계학의의(x2분별위6.75,9.23;P ＜0.05)；실시적후소수교접반시간비교,차이무통계학의의(P＞0.05).결론 재혼합교접반모식기출상가입호호독입교접반모식,가제고호리복무질량.
Objective To explore the application of nurse-nurse independence shift mode in the clinical nursing morning-evening shift so as to promote the continuous improvement of nursing quality.Methods Based on the conventional shifting mode and bedside shifting mode,an independent shifting mode between nurses and nurses was adopted that introduced the condition of each patient in the wards in detail.The nurses' knowledge of each patients' condition,the patients' satisfaction,the approbation of medical staff,and the shift delivery time were observed and compared before and after implementation.Results After the nurse-nurse independence shift mode applied,the score of nurses' knowledge of each patients' condition and patients' satisfaction were ( 8.65 ±0.59 ),( 96.15 ± 3.3 1 ),higher than before that ( 6.30 ± 1.30 ),( 90.40 ± 5.82 ),and the differences were statistically significant (t =- 7.19,- 5.20,respectively ; P ＜ 0.01 ).And doctors' and nurses' approbation on the new shift mode was 91.67％ and 90.00％,respeetively,and significantly higher than 41.67 ％ and 45.00％that of before,the differences were statistically significant ( x2 =6.75,9.23,respectively ; P ＜ 0.05 ).while there was no significant difference was detected in the shift delivery time after the new mode was applied( P ＞0.05 ).Conclusions The nurse-nurse independent shift mode combines with the mixed shift mode can improve the nursing quality and worth promoting in clinic.
