中国实用护理杂志
中國實用護理雜誌
중국실용호리잡지
CHINESE JOURNAL OF PRACTICAL NURSING
2010年
32期
15-17
,共3页
尹钰%胡可芹%冯良英%赵扬%何曦
尹鈺%鬍可芹%馮良英%趙颺%何晞
윤옥%호가근%풍량영%조양%하희
急救%知晓率%服务%满意度
急救%知曉率%服務%滿意度
급구%지효솔%복무%만의도
First aid%Awareness rate%Services%Satisfaction degree
目的 了解南充市民对"120"急救知识的知晓率和对急救服务的满意度.方法 2010年1~6月选择南充市接受我市3家院前急救网络医院院前急救患者或陪护人员360人作为研究对象,调查其对120急救知识的知晓率和对急救服务的满意度等情况.结果 有半数左右的被调查者不知道急救电话"120"及其功能.本次受调查者自救自护知识十分匮乏,部分被调查者对日常生活的触电、煤气中毒、昏迷和外伤等意外情况更是束手无策.大多数急救人员的服务态度很好或较好,但仍有极少数态度生硬或不负责任者,这损害了"120"的信誉和急救人员的形象.结论 目前迫切需要对全民普及现场急救知识,提高急救意识,对急诊科室的专职人员必须狠抓院前急救知识的培训,要求普遍掌握止血、包扎、固定、搬运和心肺复苏术,熟练掌握随车配备的仪器设备的使用方法 ,只有这样,才能不断提高危重患者的救治率和生存率.
目的 瞭解南充市民對"120"急救知識的知曉率和對急救服務的滿意度.方法 2010年1~6月選擇南充市接受我市3傢院前急救網絡醫院院前急救患者或陪護人員360人作為研究對象,調查其對120急救知識的知曉率和對急救服務的滿意度等情況.結果 有半數左右的被調查者不知道急救電話"120"及其功能.本次受調查者自救自護知識十分匱乏,部分被調查者對日常生活的觸電、煤氣中毒、昏迷和外傷等意外情況更是束手無策.大多數急救人員的服務態度很好或較好,但仍有極少數態度生硬或不負責任者,這損害瞭"120"的信譽和急救人員的形象.結論 目前迫切需要對全民普及現場急救知識,提高急救意識,對急診科室的專職人員必鬚狠抓院前急救知識的培訓,要求普遍掌握止血、包扎、固定、搬運和心肺複囌術,熟練掌握隨車配備的儀器設備的使用方法 ,隻有這樣,纔能不斷提高危重患者的救治率和生存率.
목적 료해남충시민대"120"급구지식적지효솔화대급구복무적만의도.방법 2010년1~6월선택남충시접수아시3가원전급구망락의원원전급구환자혹배호인원360인작위연구대상,조사기대120급구지식적지효솔화대급구복무적만의도등정황.결과 유반수좌우적피조사자불지도급구전화"120"급기공능.본차수조사자자구자호지식십분궤핍,부분피조사자대일상생활적촉전、매기중독、혼미화외상등의외정황경시속수무책.대다수급구인원적복무태도흔호혹교호,단잉유겁소수태도생경혹불부책임자,저손해료"120"적신예화급구인원적형상.결론 목전박절수요대전민보급현장급구지식,제고급구의식,대급진과실적전직인원필수한조원전급구지식적배훈,요구보편장악지혈、포찰、고정、반운화심폐복소술,숙련장악수차배비적의기설비적사용방법 ,지유저양,재능불단제고위중환자적구치솔화생존솔.
Objective To investigate in knowledge rate of 120 first aid and satisfaction rate with emergency services among Nanchong citizens. Methods 360 patients who received prehospital first aid from three hospitals and their accompanies were selected from January to June 2010. The investigation content included knowledge rate of 120 first aid and satisfaction rate with emergency services. Results Results showed that about half of those surveyed still did not know the emergency phone"120" and its function, lacked self-help and self-protection knowledge, some respondents felt quite helpless upon daily life of electric shock, gas poisoning, coma and traumatic accidents. The attitude of the majority of emergency personnel was good or better, but still very stiff or irresponsible attitude existed in those few. This undermined the "120" and the image of credibility and emergency personnel. Conclusions There is an urgent need for universal coverage of on-site first aid knowledge and enhance awareness of first aid. Full-time staff in emergency department must pay close attention to the knowledge of first aid training, mastering the technique of bleeding control and bandaging, fixing, handling and CPR, as well as the use of instruments and equipment equipped in vehicles. Only in this way can we continuously improve the treatment of critically ill patients and increase survival rate.