科技信息
科技信息
과기신식
SCIENTIFIC & TECHNICAL INFORMATION
2009年
16期
118
,共1页
courtesy principles diction tone negotiation
This paper demonstrates respectlly the importances of abiding by the courtesy principles of English on telephone, writing and negotiation and presents the methods to make diction tactful and tone mild during business English communication. If we use the principles skillfully, it can help both sides to establish business relations on the basis of equality and mutual benefit.
