中国实用护理杂志
中國實用護理雜誌
중국실용호리잡지
CHINESE JOURNAL OF PRACTICAL NURSING
2011年
32期
57-59
,共3页
护士%人际冲突处理形态%工作绩效
護士%人際遲突處理形態%工作績效
호사%인제충돌처리형태%공작적효
Nurses%Styles of handling interpersonal conflict%Job-achievements
目的 了解护士人际冲突处理形态与工作绩效的现状,探讨二者之间的相关性,为提高护士工作绩效提供依据.方法 便利整群取样法抽取郴州市4所医院610名护士,采用护士一般情况调查表、冲突处理形态量表、医院护士工作绩效评估量表进行调查,并对结果进行分析.结果 护士人际冲突处理形态按维度均值降序排列依次为整合、逃避、让步和支配;工作绩效各维度降序排列依次为任务绩效、情境绩效和反生产绩效;护士人际冲突处理形态中整合与任务绩效和情境绩效呈正相关,与反生产绩效呈负相关;让步与任务绩效呈负相关,与反生产绩效呈正相关.结论护士人际冲突处理形态中整合的处理形态有利于护士工作绩效的完成.
目的 瞭解護士人際遲突處理形態與工作績效的現狀,探討二者之間的相關性,為提高護士工作績效提供依據.方法 便利整群取樣法抽取郴州市4所醫院610名護士,採用護士一般情況調查錶、遲突處理形態量錶、醫院護士工作績效評估量錶進行調查,併對結果進行分析.結果 護士人際遲突處理形態按維度均值降序排列依次為整閤、逃避、讓步和支配;工作績效各維度降序排列依次為任務績效、情境績效和反生產績效;護士人際遲突處理形態中整閤與任務績效和情境績效呈正相關,與反生產績效呈負相關;讓步與任務績效呈負相關,與反生產績效呈正相關.結論護士人際遲突處理形態中整閤的處理形態有利于護士工作績效的完成.
목적 료해호사인제충돌처리형태여공작적효적현상,탐토이자지간적상관성,위제고호사공작적효제공의거.방법 편리정군취양법추취침주시4소의원610명호사,채용호사일반정황조사표、충돌처리형태량표、의원호사공작적효평고량표진행조사,병대결과진행분석.결과 호사인제충돌처리형태안유도균치강서배렬의차위정합、도피、양보화지배;공작적효각유도강서배렬의차위임무적효、정경적효화반생산적효;호사인제충돌처리형태중정합여임무적효화정경적효정정상관,여반생산적효정부상관;양보여임무적효정부상관,여반생산적효정정상관.결론호사인제충돌처리형태중정합적처리형태유리우호사공작적효적완성.
Objective To investigate the nurses′ styles of handling interpersonal conflict and jobachievements,and analyze the relationships between them.Methods A total of 610 nurses in four hospitals were recruited by convenience sampling method and investigated with general state scale,the Rahim Organitional Conflict Inventory- Ⅱ and the Job Performance Appraisal Scale for nurses in four hospitals,the results underwent analysis.Results The factor scores of the Rahim Organitional Conflict Inventory- Ⅱwere sent in the descending order as integrating,avoiding,obliging and dominating.The factor scores of jobachievements were sent in the descending order as task,situation,anti-product.Integrating was positively correlated with task and situation,negatively correlated with anti-product,obliging was negatively correlated with task,positively correlated with anti-product.Conclusions Integrating styles of handling interpersonal conflict benefits to accomplish nurses′ job achievement.