国际护理学杂志
國際護理學雜誌
국제호이학잡지
INTERNATIONAL JOURNAL OF NURSING
2012年
7期
1286-1288
,共3页
郭建军%游贵方%袁淑兰%朱文娟
郭建軍%遊貴方%袁淑蘭%硃文娟
곽건군%유귀방%원숙란%주문연
优质护理服务%满意度%护理质量%烧伤
優質護理服務%滿意度%護理質量%燒傷
우질호리복무%만의도%호리질량%소상
High quality nursing service%Satisfaction%Nursing quality%Burns
目的 探讨烧伤病房推广优质护理服务的实施方法与效果,为烧伤患者提供优质护理服务.方法 通过改革管理模式和创新服务模式,以推广优质服务,比较推广优质服务前后护理质量的改进情况和护士完成护理工作的时间.结果 推广优质护理服务前后住院患者的护理质量和每班护士完成各项护理工作的时间比较,差异有统计学意义(P<0.01).结论 开展优质护理服务可以规范护士对工作时间的分配管理,有效减少护士进行非护理工作时间的浪费,用更多时间陪伴患者,提高患者的满意度及护理工作质量.
目的 探討燒傷病房推廣優質護理服務的實施方法與效果,為燒傷患者提供優質護理服務.方法 通過改革管理模式和創新服務模式,以推廣優質服務,比較推廣優質服務前後護理質量的改進情況和護士完成護理工作的時間.結果 推廣優質護理服務前後住院患者的護理質量和每班護士完成各項護理工作的時間比較,差異有統計學意義(P<0.01).結論 開展優質護理服務可以規範護士對工作時間的分配管理,有效減少護士進行非護理工作時間的浪費,用更多時間陪伴患者,提高患者的滿意度及護理工作質量.
목적 탐토소상병방추엄우질호리복무적실시방법여효과,위소상환자제공우질호리복무.방법 통과개혁관리모식화창신복무모식,이추엄우질복무,비교추엄우질복무전후호리질량적개진정황화호사완성호리공작적시간.결과 추엄우질호리복무전후주원환자적호리질량화매반호사완성각항호리공작적시간비교,차이유통계학의의(P<0.01).결론 개전우질호리복무가이규범호사대공작시간적분배관리,유효감소호사진행비호리공작시간적낭비,용경다시간배반환자,제고환자적만의도급호리공작질량.
Objective To explore the implementation methods and effects of promoting the high quality nursing service in burn ward,provide the high quality nursing service for burn patients.Methods Management mode was reformed and service mode was innovated so as to promote the high quality nursing service.Improvement of nursing quality and the spending time of nurse finishing care work were compared between before and after promoting the high quality nursing service.Results There were significant differences in nursing quality and the spending time of nurse finishing care work before and after promoting the high quality nursing service ( P < 0.01 ).Conclusions Carrying out high quality nursing service can regulate the nurse managing the distribution of working hours,effectively reduce the nurses in non - nursing work waste of time,spend more time with patients,improve patient satisfaction and quality of care.