宜春学院学报
宜春學院學報
의춘학원학보
JOURNAL OF YICHUN UNIVERSITY
2011年
8期
100-101
,共2页
护理质量%分析%临床实践%指征%住院病人
護理質量%分析%臨床實踐%指徵%住院病人
호리질량%분석%림상실천%지정%주원병인
Quality of nursing care%Analysis%Clinical practice Indicators%Hospitalized patient
目的：探讨研究优质护理指征及改进护理质量控制的措施,使护理质量管理更趋于规范化、合理化、科学化、合理化。方法：自行设计问卷,对334名住院病人进行问卷调查。从问卷调查中的研究对象的答案中找出代表优质护理的指标术语进行编码,用SPSS软件进行分析。运用内容分析的方法对编码的术语进行归类分析。同时对护士加强管理,定期进行经验交流会、分析改进、加以总结、信息反馈。结果：病人对优质护理指征的观点归纳为5个主题：服务态度好、业务精湛责任心强、及时提供满足其需要的护理、对病人有人性化关怀、病人住院期间获得的良好感觉。强化了护理人员的服务意识,加强并提高了护理部的凝聚力,提高了护理部护理人员的整体素质,完善了护士管理系统,提高了护理质量。结论：病人在对护理要求上有其独特的观点。护理人员进行质量分析讨论、交流经验对提高护理质量有着非常重要的作用。
目的：探討研究優質護理指徵及改進護理質量控製的措施,使護理質量管理更趨于規範化、閤理化、科學化、閤理化。方法：自行設計問捲,對334名住院病人進行問捲調查。從問捲調查中的研究對象的答案中找齣代錶優質護理的指標術語進行編碼,用SPSS軟件進行分析。運用內容分析的方法對編碼的術語進行歸類分析。同時對護士加彊管理,定期進行經驗交流會、分析改進、加以總結、信息反饋。結果：病人對優質護理指徵的觀點歸納為5箇主題：服務態度好、業務精湛責任心彊、及時提供滿足其需要的護理、對病人有人性化關懷、病人住院期間穫得的良好感覺。彊化瞭護理人員的服務意識,加彊併提高瞭護理部的凝聚力,提高瞭護理部護理人員的整體素質,完善瞭護士管理繫統,提高瞭護理質量。結論：病人在對護理要求上有其獨特的觀點。護理人員進行質量分析討論、交流經驗對提高護理質量有著非常重要的作用。
목적：탐토연구우질호리지정급개진호리질량공제적조시,사호리질량관리경추우규범화、합이화、과학화、합이화。방법：자행설계문권,대334명주원병인진행문권조사。종문권조사중적연구대상적답안중조출대표우질호리적지표술어진행편마,용SPSS연건진행분석。운용내용분석적방법대편마적술어진행귀류분석。동시대호사가강관리,정기진행경험교류회、분석개진、가이총결、신식반궤。결과：병인대우질호리지정적관점귀납위5개주제：복무태도호、업무정담책임심강、급시제공만족기수요적호리、대병인유인성화관부、병인주원기간획득적량호감각。강화료호리인원적복무의식,가강병제고료호리부적응취력,제고료호리부호리인원적정체소질,완선료호사관리계통,제고료호리질량。결론：병인재대호리요구상유기독특적관점。호리인원진행질량분석토론、교류경험대제고호리질량유착비상중요적작용。
Objective： To investigate the indications of quality care and improve care quality control measures to manage the quality of care tends to be more standardized,rationalized,scientific and reasonable.Methods： The researchers designed the questionnaire,334 patients on the questionnaires.From the survey of the study to find out the answer on behalf of the indicators of quality care terminology coding,entered into the computer using SPSS software for frequency and percentage calculations.Content analysis using the method of coding terms are classified,and for study.At the same time,strengthening the management of nurses,regular exchange of experience,analysis,improvement,to sum up,feedback.Results： The patient perspective on quality care indications grouped into five themes： good service attitude,business skills strong sense of responsibility,to provide timely care to meet their needs,humane care of patients,hospital patients get a good feeling.Strengthen the awareness of nursing services,to strengthen and improve the cohesion of the Nursing Department,Nursing Department to improve the overall quality of nursing staff,improved management system for nurses to improve the quality of care.Conclusion： Patients in the care requirements has its own unique point of view.Quality nursing staff in analysis and discussion,exchange of experiences to improve the quality of care has a very important role.
