现代医院
現代醫院
현대의원
MODERN HOSPITAL
2009年
8期
112-114
,共3页
吴其强%张玉初%陈瑞新%赵国艺%黄志刚%余少华%潘银妹%陈志华
吳其彊%張玉初%陳瑞新%趙國藝%黃誌剛%餘少華%潘銀妹%陳誌華
오기강%장옥초%진서신%조국예%황지강%여소화%반은매%진지화
记分办法%医疗质量%病人安全
記分辦法%醫療質量%病人安全
기분판법%의료질량%병인안전
Scorecard approach%Medical quality%Patient's safety
目的 提高医疗质量,保障病人安全.方法 根据法律法规的要求结合医院实际,制定"医务人员医疗服务质量记分管理办法",规定记分的内容、分值,以记分为手段,规范医务人员临床诊疗行为,增强依法行医意识,提高医疗质量,消除医疗安全隐患,使医务人员能明确自身执业行为准则、要遵守的行为规范,从而由被动管理转变为主动管理.结果 实施一年来收到了满意的效果,提高了病人对医疗工作的满意度和各项医疗指标;降低了院内感染发生率和差错发生率;提高了处方和病历的合格率.并为即将进行的全顺德区医院试点工作提供了依据.结论 实施医务人员医疗服务质量记分管理办法,是提高医疗质量,保障病人安全的有效方法 .
目的 提高醫療質量,保障病人安全.方法 根據法律法規的要求結閤醫院實際,製定"醫務人員醫療服務質量記分管理辦法",規定記分的內容、分值,以記分為手段,規範醫務人員臨床診療行為,增彊依法行醫意識,提高醫療質量,消除醫療安全隱患,使醫務人員能明確自身執業行為準則、要遵守的行為規範,從而由被動管理轉變為主動管理.結果 實施一年來收到瞭滿意的效果,提高瞭病人對醫療工作的滿意度和各項醫療指標;降低瞭院內感染髮生率和差錯髮生率;提高瞭處方和病歷的閤格率.併為即將進行的全順德區醫院試點工作提供瞭依據.結論 實施醫務人員醫療服務質量記分管理辦法,是提高醫療質量,保障病人安全的有效方法 .
목적 제고의료질량,보장병인안전.방법 근거법율법규적요구결합의원실제,제정"의무인원의료복무질량기분관리판법",규정기분적내용、분치,이기분위수단,규범의무인원림상진료행위,증강의법행의의식,제고의료질량,소제의료안전은환,사의무인원능명학자신집업행위준칙、요준수적행위규범,종이유피동관리전변위주동관리.결과 실시일년래수도료만의적효과,제고료병인대의료공작적만의도화각항의료지표;강저료원내감염발생솔화차착발생솔;제고료처방화병력적합격솔.병위즉장진행적전순덕구의원시점공작제공료의거.결론 실시의무인원의료복무질량기분관리판법,시제고의료질량,보장병인안전적유효방법 .
Objective To improve medical quality, patient safety protection.Methods In accordance with the requirements of laws and regulations, in light of the hospital actuality, develop a "medical practice management scorecard approach", the contents of the provisions of Points, the value of every point;by means of score to standardize the clinical behavior of medical personnel, and enhance awareness of the law to practice medicine, improve medical care quality, eliminate hidden trouble of health care security.In one word, it enable medical personnel understand and practicetheir own specific rules of conduct.So, passive management will transform to active management.Results The implementation over the past year have received a satisfactory result, improved patient satisfaction with health care and the medical indicators;reduced the incidence of nosocomial infection and the incidence of errors;elevated the prescription and medical record up to grade rate.As well as provide a base for upcoming hospital experimental work all-in Shunde district.Conclusion To implement “medical practice management scorecard approach” is effective way to advance medical quality, ensure patients’ safety.