人工干预在数字参考咨询中作用的探讨——从以机器为中心到以人中心的转变
인공간예재수자삼고자순중작용적탐토——종이궤기위중심도이인중심적전변
Discussion on the Roles of Human Intermediation in Digital Reference——From a Computer-centered World to a Human-centered world