中华现代护理杂志
中華現代護理雜誌
중화현대호리잡지
CHINESE JOURNAL OF MODERN NURSING
2012年
19期
2326-2328
,共3页
节假日%护理安全主管值班制%效果评价
節假日%護理安全主管值班製%效果評價
절가일%호리안전주관치반제%효과평개
Festivals and holidays%Duty system of nursing safety supervisor%Effects evaluation
目的 探讨利用现有的护理人力资源,建立实施科室节假日护理安全主管值班制的方法和效果.方法 建立节假日护理主管值班制,比较实施前后节假日期间的护理质量、患者满意度、医生对护士的满意度及护理缺陷及投诉的发生率,进行效果评价.结果 实施后护理质量较实施前有明显提高,差异具有统计学意义(P＜0.05);患者满意度由实施前的87.50％上升至96.67％,医生对护士的满意度由实施前的84.00％上升至98.00％,差异均有统计学意义(x2分别为6.92,4.40;P ＜0.05);护理缺陷及投诉明显降低,由实施前的8例降至实施后的1例.结论 科室节假日护理安全主管值班制的实施,提高了护理质量及患者满意度,确保了节假日护理工作安全,并使一批护理人员得到了培养和锻炼,有利于护理管理人才的成长和储备.
目的 探討利用現有的護理人力資源,建立實施科室節假日護理安全主管值班製的方法和效果.方法 建立節假日護理主管值班製,比較實施前後節假日期間的護理質量、患者滿意度、醫生對護士的滿意度及護理缺陷及投訴的髮生率,進行效果評價.結果 實施後護理質量較實施前有明顯提高,差異具有統計學意義(P＜0.05);患者滿意度由實施前的87.50％上升至96.67％,醫生對護士的滿意度由實施前的84.00％上升至98.00％,差異均有統計學意義(x2分彆為6.92,4.40;P ＜0.05);護理缺陷及投訴明顯降低,由實施前的8例降至實施後的1例.結論 科室節假日護理安全主管值班製的實施,提高瞭護理質量及患者滿意度,確保瞭節假日護理工作安全,併使一批護理人員得到瞭培養和鍛煉,有利于護理管理人纔的成長和儲備.
목적 탐토이용현유적호리인력자원,건립실시과실절가일호리안전주관치반제적방법화효과.방법 건립절가일호리주관치반제,비교실시전후절가일기간적호리질량、환자만의도、의생대호사적만의도급호리결함급투소적발생솔,진행효과평개.결과 실시후호리질량교실시전유명현제고,차이구유통계학의의(P＜0.05);환자만의도유실시전적87.50％상승지96.67％,의생대호사적만의도유실시전적84.00％상승지98.00％,차이균유통계학의의(x2분별위6.92,4.40;P ＜0.05);호리결함급투소명현강저,유실시전적8례강지실시후적1례.결론 과실절가일호리안전주관치반제적실시,제고료호리질량급환자만의도,학보료절가일호리공작안전,병사일비호리인원득도료배양화단련,유리우호리관리인재적성장화저비.
Objective To explore the methods and effects of establishing and enforcing departmental duty system of nursing safety supervisor during festivals and holidays with available nursing manpower resource.Methods Departmental duty system of nursing safety supervisor during festivals and holidays was established.The effects of the duty system were evaluated by comparing the index of nursing quality,patients satisfaction,doctors satisfaction to nurses,nursing defects and complaints rate during festivals and holidays before and after the enforcement of the duty system.Results After enforcing the duty system,nursing quality raised significantly (P ＜0.05 ).Both degrees of patients and doctors to nurses satisfaction significantly increased (from 87.5％ to 96.67％ and from 84.0％ to 98.0％,P＜0.05).Nursing defects and complaints decreased significantly from eight cases to one case after the implementation.Conclusions Enforcing of departmental duty system of nursing safety supervisor during festivals and holidays improved nursing quality and patients satisfaction,ensured nursing safety during festivals and holidays,trained a batch of nurses,and is beneficial for the growth and reserving of nursing management talents.
