CAJ | 학술논문

目的探讨护理配套支持系统的建设对优质护理服务工程中的应用效果.方法护理部组织协调,成立静脉配置中心、中央运输中心,食堂及环境保洁实行社会化管理,职能部门工作前移服务临床,减轻护士人力资源压力,落实非护理专业项目的减负工作.比较配套支持系统建设实施前后护理时间、护理质量及患者满意度.结果配套支持系统建设实施后护士为患者的直接护理时间由实施前的(2.97±0.40)h增加到(3.86±0.50)h,输液配制时间由(5.03±0.40)h减少至(3.46±0.12)h,护理质量平均得分由(96.11±0.70)分提高到(99.38±0.53)分,差异均有统计学意义(t分别为13.9138,13.9137,10.44；P＜0.01)；患者满意度由95.13％提高到99.72％,差异有统计学意义(x2=15.03,P＜0.01).结论配套支持系统有助于缓解护士压力,提高护理质量,使护士直接护理患者时间增加,患者满意度提高.
목적 탐토호리배투지지계통적건설대우질호리복무공정중적응용효과.방법 호리부조직협조,성립정맥배치중심、중앙운수중심,식당급배경보길실행사회화관리,직능부문공작전이복무림상,감경호사인력자원압력,락실비호리전업항목적감부공작.비교배투지지계통건설실시전후호리시간、호리질량급환자만의도.결과 배투지지계통건설실시후호사위환자적직접호리시간유실시전적(2.97±0.40)h증가도(3.86±0.50)h,수액배제시간유(5.03±0.40)h감소지(3.46±0.12)h,호리질량평균득분유(96.11±0.70)분제고도(99.38±0.53)분,차이균유통계학의의(t분별위13.9138,13.9137,10.44；P＜0.01)；환자만의도유95.13％제고도99.72％,차이유통계학의의(x2=15.03,P＜0.01).결론 배투지지계통유조우완해호사압력,제고호리질량,사호사직접호리환자시간증가,환자만의도제고.
Objective To explore the application effect of nursing supporting system on the construction of excellent nursing service project.Methods To organize and coordinate the establishment of infusion medication distribution center and central transportation center.Dining hall and other logistical support measures were socially managed.To actively serve the clinical to alleviate the nurse human resource pressure and implement a nursing program to reduce negative jobs.Nursing time,nursing quality and patient satisfaction were compared before and after the establishment of nursing supporting system.Results After the establishment of nursing supporting system,direct nursing time rose from (2.97 ±0.40) h to (3.86 ±0.50) h,infusion preparation time decreased from (5.03 ±0.40) h to (3.46 ±0.12) h,and average nursing quality rose from (96.11 ±0.70) points to (99.38 ±0.53 ) points.The differences were statistically significant (t =13.9138,13.9137,10.44,respectively;P ＜0.01 ).Patient satisfaction increased from 95.13％ to 99.72％.The difference was statistically significant ( x2 =15.03,P ＜ 0.01 ).Conclusions Nursing supporting system could alleviate the pressure of nurses,improve nursing quality,increase direct patient care time and enhance patient satisfaction.