国际护理学杂志
國際護理學雜誌
국제호이학잡지
INTERNATIONAL JOURNAL OF NURSING
2012年
9期
1687-1688
,共2页
麦爱欢%张杏%范少玲%李慧敏
麥愛歡%張杏%範少玲%李慧敏
맥애환%장행%범소령%리혜민
床边工作制%护理质量%患者满意度
床邊工作製%護理質量%患者滿意度
상변공작제%호리질량%환자만의도
Bedside work system%Quality of care%Patients' satisfaction
目的 探讨医院推行床边工作制对提高患者护理满意度的作用.方法 对本院2010年3月至2011年3月推行床边工作制的专项工作内容及结果进行回顾性分析.选取2010 ~2011年前后入院患者321例,随机将所有患者分为两组,即对照组160例与观察组161例.对照组患者采用传统护理模式,观察组在使用新型多功能护理车的情况下,采用“将护士责任落实到床边”的床边工作制度进行患者各项护理工作.采用问卷调查的形式比较两组患者住院期间对医院满意度、医生护士满意度及护理质量满意度.结果 观察组患者各项满意度调查结果均显著优于对照组,差异具有统计学意义(P<0.05).结论 医院贯彻落实护士床边工作制,能对责任制护理起到确切具体的实际作用,对提高医院整体护理质量水平及患者住院期间各项满意度指数有着重要意义.
目的 探討醫院推行床邊工作製對提高患者護理滿意度的作用.方法 對本院2010年3月至2011年3月推行床邊工作製的專項工作內容及結果進行迴顧性分析.選取2010 ~2011年前後入院患者321例,隨機將所有患者分為兩組,即對照組160例與觀察組161例.對照組患者採用傳統護理模式,觀察組在使用新型多功能護理車的情況下,採用“將護士責任落實到床邊”的床邊工作製度進行患者各項護理工作.採用問捲調查的形式比較兩組患者住院期間對醫院滿意度、醫生護士滿意度及護理質量滿意度.結果 觀察組患者各項滿意度調查結果均顯著優于對照組,差異具有統計學意義(P<0.05).結論 醫院貫徹落實護士床邊工作製,能對責任製護理起到確切具體的實際作用,對提高醫院整體護理質量水平及患者住院期間各項滿意度指數有著重要意義.
목적 탐토의원추행상변공작제대제고환자호리만의도적작용.방법 대본원2010년3월지2011년3월추행상변공작제적전항공작내용급결과진행회고성분석.선취2010 ~2011년전후입원환자321례,수궤장소유환자분위량조,즉대조조160례여관찰조161례.대조조환자채용전통호리모식,관찰조재사용신형다공능호리차적정황하,채용“장호사책임락실도상변”적상변공작제도진행환자각항호리공작.채용문권조사적형식비교량조환자주원기간대의원만의도、의생호사만의도급호리질량만의도.결과 관찰조환자각항만의도조사결과균현저우우대조조,차이구유통계학의의(P<0.05).결론 의원관철락실호사상변공작제,능대책임제호리기도학절구체적실제작용,대제고의원정체호리질량수평급환자주원기간각항만의도지수유착중요의의.
Objective To investigate the hospital carrying out bedside work system to enhance the patients'satisfaction with nursingcare.Methods The special work contents of carrying out bedside work system from the 2010 March t0 2011 March and its results were ana-lyzed retrospectively.A total of 321 patients were selected before and after admission from 2010 t0 2011 and divided into two groups,160 cases were in the control group and 161 cases in observation group. Patients in the control group adopted the traditional nursing,in the observation group on the base of using new multifunctional nursing trolley case,the work system of " nurse responsibilities implemented into bedside" was applied to do the nursing work.The questionnaires were applied to compare patients'satisfaction,doctor and nurses satisfaction andsatisfaction degree of nursing quality between the two groups.Results The satisfaction degrees in the observation group were significantlybetter than those in the control group, and the difference was statistically significant (P < 0.05 ) .Conclusions The bedside work systemcan enhance nursing quality and the satisfaction indexes.