中国实用护理杂志
中國實用護理雜誌
중국실용호리잡지
CHINESE JOURNAL OF PRACTICAL NURSING
2012年
25期
16-19
,共4页
护理管理模式%护理工作压力%护理风险控制
護理管理模式%護理工作壓力%護理風險控製
호리관리모식%호리공작압력%호리풍험공제
Nursing management pattern%Nursing work presser%Restriction of nursing risk
目的 了解护士的工作压力,探讨缓解护理工作压力,有效控制护理风险的方法.方法 对165名在职护士采用问卷的方式展开调查,了解护士的工作压力水平,探讨其压力的相关因素,护理部采取有效措施缓解压力,维护其群体心理健康.比较新的管理办法实施前后护理压力源、患者满意度及护患纠纷的变化情况.结果 新的管理办法使护理压力源由原来的58.43％下降至48.76％.患者满意度由原来的82.80％上升至94.70％.因各种原因引起的护患纠纷由原来的0.50％下降至0.01％.结论 新的护理管理模式对于控制护理风险,缓解护士心理压力,提高其工作热情具有一定的指导意义.
目的 瞭解護士的工作壓力,探討緩解護理工作壓力,有效控製護理風險的方法.方法 對165名在職護士採用問捲的方式展開調查,瞭解護士的工作壓力水平,探討其壓力的相關因素,護理部採取有效措施緩解壓力,維護其群體心理健康.比較新的管理辦法實施前後護理壓力源、患者滿意度及護患糾紛的變化情況.結果 新的管理辦法使護理壓力源由原來的58.43％下降至48.76％.患者滿意度由原來的82.80％上升至94.70％.因各種原因引起的護患糾紛由原來的0.50％下降至0.01％.結論 新的護理管理模式對于控製護理風險,緩解護士心理壓力,提高其工作熱情具有一定的指導意義.
목적 료해호사적공작압력,탐토완해호리공작압력,유효공제호리풍험적방법.방법 대165명재직호사채용문권적방식전개조사,료해호사적공작압력수평,탐토기압력적상관인소,호리부채취유효조시완해압력,유호기군체심리건강.비교신적관리판법실시전후호리압력원、환자만의도급호환규분적변화정황.결과 신적관리판법사호리압력원유원래적58.43％하강지48.76％.환자만의도유원래적82.80％상승지94.70％.인각충원인인기적호환규분유원래적0.50％하강지0.01％.결론 신적호리관리모식대우공제호리풍험,완해호사심리압력,제고기공작열정구유일정적지도의의.
Objective To understand working pressure of nurses,and discuss effective measures to alleviate nursing work pressure and control nursing risk.Methods A questionnaire investigation was carried out to understand nursing pressure level,to discuss the related factors of pressure.Nursing department adopted effective measures to alleviate pressure and maintain psychological health of nurses.Pressure sources,satisfaction degree of patients and nurse-patients disputes before and after the implementation of new management methods were compared.Results After the implementation of new management methods,nursing pressure level decreased from 58.43％ to 48.76％,satisfaction degree of patients increased from 82.80％ to 94.70％.Nurse-patients disputes decreased from 0.50％ to 0.01％.Conclusions New nursing management pattern has instructive effect on restriction of nursing risk and alleviation of mental pressure as well as to increase the working zeal of nurses.
