CAJ | 학술논문

目的以人为本,解决产妇出院后遇到的各种身心问题.方法产妇出院后2～7天内,护士电话回访,回访内容包括伤口护理指导、饮食及卫生指导、婴儿护理指导、母乳喂养指导、心理护理等.结果电话回访的800例产妇回访前后,掌握伤口护理、饮食及卫生知识、婴儿护理、母乳喂养技巧,对医疗服务的满意度分别经x2检验,P值均<0.001,有明显差异,说明电话回访能及时解决出院后遇到的各种问题,提高产褥期的质量.结论电话回访能增加护患双方的主动性及亲切感,缩短护患之间的距离,增加产妇对医护人员的信任,提高医院的经济和社会效益.
목적 이인위본,해결산부출원후우도적각충신심문제.방법 산부출원후2～7천내,호사전화회방,회방내용포괄상구호리지도、음식급위생지도、영인호리지도、모유위양지도、심리호리등.결과 전화회방적800례산부회방전후,장악상구호리、음식급위생지식、영인호리、모유위양기교,대의료복무적만의도분별경x2검험,P치균<0.001,유명현차이,설명전화회방능급시해결출원후우도적각충문제,제고산욕기적질량.결론 전화회방능증가호환쌍방적주동성급친절감,축단호환지간적거리,증가산부대의호인원적신임,제고의원적경제화사회효익.
Objective To solve various kinds of physical and mental problems that puerperae will face after being released from hospital. Methods 2 to 7 days after being discharged, the puerperae were instructed on telephone by nurses in incision care, dietary, hygiene, infant care, breast feeding, and mental health nursing. Results 800 puerperae received phone interviews, x2 test showed there were significant differences in knowledge of incision care, dietary and hygiene, and infant nursing; mastering of breast feeding; and satisfaction with medical service before and after interviews (P<0.001). Phone interviews were helpful in solving various problems the puerperae would face after being discharged and in raising the puerperal quality. Conclusions Phone interview can strengthen the activeness and friendliness in both nurses and patients, improve nurse-patient relationship, raise puerpera's trust in medical staff, and increase the economic and social benefits of the hospital.