中华医学教育杂志
中華醫學教育雜誌
중화의학교육잡지
CHINESE JOURNAL OF MEDICAL EDUCATION
2012年
2期
261-262,276
,共3页
谭启明%袁芳%赵娟%刘会美%邸向瑜
譚啟明%袁芳%趙娟%劉會美%邸嚮瑜
담계명%원방%조연%류회미%저향유
同伴教育%安全事例%护理质量%优质服务
同伴教育%安全事例%護理質量%優質服務
동반교육%안전사례%호리질량%우질복무
Peer-education%Safety case%Quality of care%High quality of service
目的 将同伴教育应用于儿科护理安全中以提高护理质量,更安全、更完美地服务于患者;为临床提供安全事例带教手册;更全面、更深入地了解护士工作状况.方法 以无记名、第三人称形式收集解放军第二五二医院儿科临床真实护理安全事例,突出“护理安全”,从护理服务、安全用药、护理操作、规章制度、实习带教五个方面进行归纳、总结、分析和评价,并以质量分析会的形式,分专题及事例进行6次集中讨论、分析和剖析.结果 服务质量明显提高,无护理差错、纠纷发生,在护理部组织的护理服务满意度问卷调查中连续数月满意率均为98%以上,甚至达到100%.结论 同伴教育在儿科护理安全中起到了重要的作用,对护士敲响了安全的警钟,护理安全质量问题明显减少.
目的 將同伴教育應用于兒科護理安全中以提高護理質量,更安全、更完美地服務于患者;為臨床提供安全事例帶教手冊;更全麵、更深入地瞭解護士工作狀況.方法 以無記名、第三人稱形式收集解放軍第二五二醫院兒科臨床真實護理安全事例,突齣“護理安全”,從護理服務、安全用藥、護理操作、規章製度、實習帶教五箇方麵進行歸納、總結、分析和評價,併以質量分析會的形式,分專題及事例進行6次集中討論、分析和剖析.結果 服務質量明顯提高,無護理差錯、糾紛髮生,在護理部組織的護理服務滿意度問捲調查中連續數月滿意率均為98%以上,甚至達到100%.結論 同伴教育在兒科護理安全中起到瞭重要的作用,對護士敲響瞭安全的警鐘,護理安全質量問題明顯減少.
목적 장동반교육응용우인과호리안전중이제고호리질량,경안전、경완미지복무우환자;위림상제공안전사례대교수책;경전면、경심입지료해호사공작상황.방법 이무기명、제삼인칭형식수집해방군제이오이의원인과림상진실호리안전사례,돌출“호리안전”,종호리복무、안전용약、호리조작、규장제도、실습대교오개방면진행귀납、총결、분석화평개,병이질량분석회적형식,분전제급사례진행6차집중토론、분석화부석.결과 복무질량명현제고,무호리차착、규분발생,재호리부조직적호리복무만의도문권조사중련속수월만의솔균위98%이상,심지체도100%.결론 동반교육재인과호리안전중기도료중요적작용,대호사고향료안전적경종,호리안전질량문제명현감소.
Objective The peer-education was used in the nursing safety of pediatric to enhance nursing quality,to serve the patients safer and more perfect,to provide safe case of teaching manual for clinical,to understand the working conditions of nurses more comprehensive and more in-depth.Methods These real clinical cases of pediatric were collected from the 252 Hospital of Chinese People' s Liberation Army(PLA) by anonymous and third-person form,which were called for highlighting the “safety of care”.These cases were summed up,analyzed and evaluated from the five aspects which included service,drug,operation,system and education.And then,these cases were discussed and analyzed for six times by the form of quality analysis,which were separated into special topics and cases.Results The quality of service was improved obviously.There was no nursing error and dispute happened.The satisfaction rate was above 98% for months in the questionnaire survey which was organized by the nursing department,even some amounts to 100%.Conclusions The peer-education played an important role in the nursing safety of pediatric,which was.taking a safe toll on the nurse and effectively reduced the problems of nursing safety and quality.