CAJ | 학술논문

目的测量社区卫生服务人员工作满意度水平,为相关政策设计及效果评价提供决策依据.方法在安徽省12个城市,随机抽取社区卫生服务中心57个、服务站54个为调查现场,被抽取的调查现场全部在岗人员均作为调查对象.调查人员现场发放调查问卷,由被调查者匿名自行填写.结果被调查对象总体满意度平均得分110.84±18.18分;薪酬、福利及晋升等3个评价维度满意度平均得分水平较低,分别为10.05±2.99分、10.35±3.17分和10.85±3.00分;同事关系、工作性质及领导等3个评价维度满意度平均得分水平较高,分别为14.78±2.11分、14.60±2.69分和13.90±3.00分;logistic回归分析发现工作年数及职称是工作总体满意度的影响因素.结论社区卫生服务人员工作总体满意度水平不高;建立合理的薪酬、福利机制和可预期的职业晋升环境是促进社区卫生服务人员工作满意度的可行选择.
목적 측량사구위생복무인원공작만의도수평,위상관정책설계급효과평개제공결책의거.방법 재안휘성12개성시,수궤추취사구위생복무중심57개、복무참54개위조사현장,피추취적조사현장전부재강인원균작위조사대상.조사인원현장발방조사문권,유피조사자닉명자행전사.결과 피조사대상총체만의도평균득분110.84±18.18분;신수、복리급진승등3개평개유도만의도평균득분수평교저,분별위10.05±2.99분、10.35±3.17분화10.85±3.00분;동사관계、공작성질급령도등3개평개유도만의도평균득분수평교고,분별위14.78±2.11분、14.60±2.69분화13.90±3.00분;logistic회귀분석발현공작년수급직칭시공작총체만의도적영향인소.결론 사구위생복무인원공작총체만의도수평불고;건립합리적신수、복리궤제화가예기적직업진승배경시촉진사구위생복무인원공작만의도적가행선택.
Objective Measuring job satisfaction level of community health workers,providing on the evidences for the design of the relevant policy and the evaluation of job effect.Methods 57 Community Health Service centers and 54 stations were randomly selected in 12 cities in Anhui province,and all staff on the job were investigated.The questionnaires were delivered to the working staff and anonymously filled in by them.Results The total job satisfaction average score of the staff is 110.84± 18.18.The average score of pay(10.05±2.99),welfare(10.35±3.17)and promotion(10.85±3.00)are rather low.The average score of coworkers(14.78±2.11),nature of work(14.60±2.69)and supervision (13.90±3.00)are quite high.Logistic regression analysis shows the staff's duration and title are the main factors affecting their overall job satisfaction.Conclusion The overall job satisfaction level of community health workers is not high.Establishing the reasonable system of pay,welfare mechanism and the predictable promotion space are feasible choices to promote job satisfaction of community health workers