中华医院管理杂志
中華醫院管理雜誌
중화의원관리잡지
CHINESE JOURNAL OF HOSPITAL ADMINISTRATION
2012年
10期
776-780
,共5页
张丹%林汉城%张欣%袁雪丽
張丹%林漢城%張訢%袁雪麗
장단%림한성%장흔%원설려
公共卫生%服务质量%整体评估%报告
公共衛生%服務質量%整體評估%報告
공공위생%복무질량%정체평고%보고
Public health%Service quality%Overall assessment%Report
目的 客观评估深圳市公共卫生服务工作的开展情况和实施效果,进一步推进基本公共卫生服务均等化.方法 由市卫生行政部门制定评估标准和评估办法,各市级专业机构遴选专家,对全市8个区(新区)的公共卫生服务质量进行机构评估和区域评估;区域公共卫生服务质量评估为辖区各专业公共卫生机构、医疗机构、社区健康服务中心落实公共卫生服务情况的综合评价.公共卫生服务质量满意度评估由第三方机构完成.结果 本次评估结果显示2011年深圳市公共卫生服务质量整体指标完成度为93.2％,精神卫生机构、职业病防治机构和健康教育机构的完成度提升幅度较大,疾病预防控制、慢性病防治机构和辖区医疗机构的完成度有所降低;各个区域指标完成度均有不同程度提高.全市公共卫生服务能力整体上有所提升,但区域之间及其各个机构之间的公共卫生服务能力仍存在不平衡现象.结论 要在落实公共卫生体制改革各项具体工作任务基础上,进一步完善公共卫生服务体系,继续推进公共卫生服务均等化.
目的 客觀評估深圳市公共衛生服務工作的開展情況和實施效果,進一步推進基本公共衛生服務均等化.方法 由市衛生行政部門製定評估標準和評估辦法,各市級專業機構遴選專傢,對全市8箇區(新區)的公共衛生服務質量進行機構評估和區域評估;區域公共衛生服務質量評估為轄區各專業公共衛生機構、醫療機構、社區健康服務中心落實公共衛生服務情況的綜閤評價.公共衛生服務質量滿意度評估由第三方機構完成.結果 本次評估結果顯示2011年深圳市公共衛生服務質量整體指標完成度為93.2％,精神衛生機構、職業病防治機構和健康教育機構的完成度提升幅度較大,疾病預防控製、慢性病防治機構和轄區醫療機構的完成度有所降低;各箇區域指標完成度均有不同程度提高.全市公共衛生服務能力整體上有所提升,但區域之間及其各箇機構之間的公共衛生服務能力仍存在不平衡現象.結論 要在落實公共衛生體製改革各項具體工作任務基礎上,進一步完善公共衛生服務體繫,繼續推進公共衛生服務均等化.
목적 객관평고심수시공공위생복무공작적개전정황화실시효과,진일보추진기본공공위생복무균등화.방법 유시위생행정부문제정평고표준화평고판법,각시급전업궤구린선전가,대전시8개구(신구)적공공위생복무질량진행궤구평고화구역평고;구역공공위생복무질량평고위할구각전업공공위생궤구、의료궤구、사구건강복무중심락실공공위생복무정황적종합평개.공공위생복무질량만의도평고유제삼방궤구완성.결과 본차평고결과현시2011년심수시공공위생복무질량정체지표완성도위93.2％,정신위생궤구、직업병방치궤구화건강교육궤구적완성도제승폭도교대,질병예방공제、만성병방치궤구화할구의료궤구적완성도유소강저;각개구역지표완성도균유불동정도제고.전시공공위생복무능력정체상유소제승,단구역지간급기각개궤구지간적공공위생복무능력잉존재불평형현상.결론 요재락실공공위생체제개혁각항구체공작임무기출상,진일보완선공공위생복무체계,계속추진공공위생복무균등화.
Objective To assess the public health service quality objectively in Shenzhen,and promote the equity of basic public health services.Methods The criterion and method of the assessment were established by municipal health administrative department,the assessment of institutions and regions were conducted by experts selected by municipal professional institutions.Regional assessment was the comprehensive evaluation of public health service qualities of professional public health institutions,medical institutions and the community health centers.The assessment of the degree of public health service quality satisfaction was accomplished by a third-party institution.Results The accomplishment ratio of indicators for public health service quality was 93.2％.This ratio has witnessed a high increase with mental health institutions,occupational disease prevention and control institutions and health education institutions on one hand.On the other,it has dropped with institutions of disease control,chronic disease control and medical institutions within the region.On the whole,this ratio has increased with all the districts to different extents.Despite the overall improvement of public health capabilities citywide,imbalances are found among districts and institutions as well.Conclusion It is imperative to further improve the public health service system and equity while carrying out specific tasks in this respect.
