中国实用护理杂志
中國實用護理雜誌
중국실용호리잡지
CHINESE JOURNAL OF PRACTICAL NURSING
2012年
21期
6-8
,共3页
护理%分层级管理%现代医院%知识与态度
護理%分層級管理%現代醫院%知識與態度
호리%분층급관리%현대의원%지식여태도
Nursing%Hierarchical management%Modern hospital%Knowledge and attitude
目的 探讨护理分层级管理模式在现代医院中的应用及效果评价.方法 以我院开展的“优质护理服务示范工程”活动为契机,急诊科于2011年3月进行了护理班次的改革,实行成组护理模式的分层级管理,观察管理效果.结果 14名护理人员经过分层级管理后护理知识、态度得分较管理前均有所提高;科室各项护理质量考核指标均得到提升,增强了护士的竞争意识、服务意识和责任意识,无一起护理投诉及护理纠纷发生.结论 护理分层级管理模式在现代医院应用主要包括排班管理、职责管理和考核管理,其能提高护理人员的护理知识与态度,增强护士的竞争意识、服务意识和责任意识,值得推广应用.
目的 探討護理分層級管理模式在現代醫院中的應用及效果評價.方法 以我院開展的“優質護理服務示範工程”活動為契機,急診科于2011年3月進行瞭護理班次的改革,實行成組護理模式的分層級管理,觀察管理效果.結果 14名護理人員經過分層級管理後護理知識、態度得分較管理前均有所提高;科室各項護理質量攷覈指標均得到提升,增彊瞭護士的競爭意識、服務意識和責任意識,無一起護理投訴及護理糾紛髮生.結論 護理分層級管理模式在現代醫院應用主要包括排班管理、職責管理和攷覈管理,其能提高護理人員的護理知識與態度,增彊護士的競爭意識、服務意識和責任意識,值得推廣應用.
목적 탐토호리분층급관리모식재현대의원중적응용급효과평개.방법 이아원개전적“우질호리복무시범공정”활동위계궤,급진과우2011년3월진행료호리반차적개혁,실행성조호리모식적분층급관리,관찰관리효과.결과 14명호리인원경과분층급관리후호리지식、태도득분교관리전균유소제고;과실각항호리질량고핵지표균득도제승,증강료호사적경쟁의식、복무의식화책임의식,무일기호리투소급호리규분발생.결론 호리분층급관리모식재현대의원응용주요포괄배반관리、직책관리화고핵관리,기능제고호리인원적호리지식여태도,증강호사적경쟁의식、복무의식화책임의식,치득추엄응용.
[Objective] To investigate the application effects of nursing hierarchical management model in modern hospital.[Methods] By using the “quality nursing demonstration project”activities launched by the hospital as an opportunity,the nursing shift reform in the emergency department was carried out from March 2011,the hierarchical management of group nursing model was implemented.The management effect was observed.[Results] After nursing hierarchical management,nursing knowledge,nursing attitude scores of 14 nurses were higher than before.Assessment indicators of quality of nursing were improved,the sense of competition,service and responsibility of nurses were enhanced.[Conclusions] Nursing hierarchical management model in the modern hospital includes workforce management,responsibilities management and assessmcnt management.It can improve nursing knowledge and attitudes,enhance the sense of competition,service and sense of responsibility of nurses,which should be widely apphed.