CAJ | 학술논문

在网络环境下,如何从用户视角研究网站使用效果和可接受程度,已经成为业界和理论界普遍关注的问题,但作为提供信息产品和服务的科技文献数据库网站,其用户满意研究的相关理论与实践还处于起步阶段.本文对信息用户的感知质量进行了探索性研究,根据样本调查、专家访谈结果识别了科技文献数据库网站所提供的信息产品和信息服务的质量
재망락배경하,여하종용호시각연구망참사용효과화가접수정도,이경성위업계화이론계보편관주적문제,단작위제공신식산품화복무적과기문헌수거고망참,기용호만의연구적상관이론여실천환처우기보계단.본문대신식용호적감지질량진행료탐색성연구,근거양본조사、전가방담결과식별료과기문헌수거고망참소제공적신식산품화신식복무적질량
In the network era, how to examine the effectiveness and acceptability of website at the point of user has been concerned by industry and theoretical circles. But as academic database website which provides information products and services, the research on information user satisfaction for academic database website is only developing at the beginning. This paper explores the perceived quality of information user, identifies the key dimensions of information products and services quality provided by academic database website, and develops the assessment model of information user satisfaction. Then following several hypotheses proposed based on the framework, more attention is given to the building structural equation models by using Partial Least Square Method and hypotheses testing on the basis of the samples. As a result, the key dimensions of perceived quality and other factors are examined. Information user satisfaction model examined can be widely used in academic database website, with a view to academic database website to provide guidance in the management decisions.