中华医院管理杂志
中華醫院管理雜誌
중화의원관리잡지
CHINESE JOURNAL OF HOSPITAL ADMINISTRATION
2010年
2期
115-117
,共3页
梁万宁%王丹%邢沫%包平%侯炳勋%刘晶%王凤玲%杨煦
樑萬寧%王丹%邢沫%包平%侯炳勛%劉晶%王鳳玲%楊煦
량만저%왕단%형말%포평%후병훈%류정%왕봉령%양후
计划外再次手术%医疗质量%质量监控
計劃外再次手術%醫療質量%質量鑑控
계화외재차수술%의료질량%질량감공
Out-of-plan re-operations%Medical quality%Quality control
对计划外再次手术采取一系列监控管理措施:①健全组织管理体系;②建立实时监控和上报制度;③加强手术科室的质量管理和持续改进;④加强医院质量管理部门对制度落实的督导工作;⑤加强病历质量控制;⑥建立监控结果的反馈机制;⑦建立奖惩机制.经过1年半的努力,对计划外再次手术的监控管理收到了显著效果.计划外再次手术发生率由措施实施之前的1.7%下降到实施之后的1.0%.
對計劃外再次手術採取一繫列鑑控管理措施:①健全組織管理體繫;②建立實時鑑控和上報製度;③加彊手術科室的質量管理和持續改進;④加彊醫院質量管理部門對製度落實的督導工作;⑤加彊病歷質量控製;⑥建立鑑控結果的反饋機製;⑦建立獎懲機製.經過1年半的努力,對計劃外再次手術的鑑控管理收到瞭顯著效果.計劃外再次手術髮生率由措施實施之前的1.7%下降到實施之後的1.0%.
대계화외재차수술채취일계렬감공관리조시:①건전조직관리체계;②건립실시감공화상보제도;③가강수술과실적질량관리화지속개진;④가강의원질량관리부문대제도락실적독도공작;⑤가강병력질량공제;⑥건립감공결과적반궤궤제;⑦건립장징궤제.경과1년반적노력,대계화외재차수술적감공관리수도료현저효과.계화외재차수술발생솔유조시실시지전적1.7%하강도실시지후적1.0%.
A series of surveillance and management actions was taken to minimize out-of-plan re-operations. These actions include: 1) Building and completing the surveillance and management mechanism against unplanned re-operations; 2) Building a real-time surveillance and reporting mechanism; 3) Enhancing quality control and continuous improvement at the operating departments; 4) Enhancing the supervision on regulations implementation by quality control departments of the hospital; 5) Enhancing quality control for medical records; 6) Building a feedback mechanism for surveillance results; 7) Building a penalty and reward mechanism. Efforts for one year and a half on such surveillance and management proved successful, as the incidence of out-of-plan re-operations fell from 1.7% before these actions to 1.0% afterwards.