CAJ | 학술논문

目的编写"护理操作与护患沟通一体化程序",探讨其临床应用效果,以提高护士护理操作中与患者沟通交流能力,构建和谐护患关系,提高护理质量.方法针对护理操作中与患者沟通存在的问题进行调查研究,提出操作与沟通一体化概念,编写"护理操作与护患沟通一体化程序"并投入临床应用.结果应用后护理操作与沟通状况满意度调查,患者满意度增加;护生沟通能力上升.结论 "护理操作与护患沟通一体化程序"的应用,提高了患者满意度,融洽了护患关系.
목적 편사"호리조작여호환구통일체화정서",탐토기림상응용효과,이제고호사호리조작중여환자구통교류능력,구건화해호환관계,제고호리질량.방법 침대호리조작중여환자구통존재적문제진행조사연구,제출조작여구통일체화개념,편사"호리조작여호환구통일체화정서"병투입림상응용.결과 응용후호리조작여구통상황만의도조사,환자만의도증가;호생구통능력상승.결론 "호리조작여호환구통일체화정서"적응용,제고료환자만의도,융흡료호환관계.
Objective To compile "care operation and integration of nurse-patient communication program"and discuss its clinical application effect in older to improve the nursing care operations, communication and ability to communicate with patients and building a harmonious relationship between nurses and patients to improve quality of care. Methods We investigated and studied the problems existed in communicating with patients during care operations and put forward the concept of operation and integration of communication, compiled "nursing operation and integration of nurse-patient communication procedures" and put it into clinical application. Results Satisfaction degree surveys after application showed that patients' satisfaction degree increased and communication skills of nursing students increased. Conclusions Application of "nursing and the nurse-patient communication integration process" improved patients' satisfaction degree and make the nurse-patient relationship more harmonious.