CAJ | 학술논문

为了考察情绪聚焦应对在工作压力源和情绪衰竭之间的作用机制,即不同来源的工作压力是否会通过情绪聚焦应对对员工的情绪衰竭产生影响,本研究采用工作压力源量表、简版应对量表和工作倦怠量表,对来自北京的664名不同岗位的被试进行了问卷调查,并进行了探索性因素分析以及结构方程模型分析和验证。研究确定了应对方式的二阶三因素结构,即存在问题聚焦应对、情绪聚焦应对和回避聚焦应对三种应对方式类型。并用结构方程技术,发现情绪聚焦应对对来自角色、工作家庭冲突、上级关系和职业发展的工作压力和情绪衰竭的关系具有显著的部分中介作用。
위료고찰정서취초응대재공작압력원화정서쇠갈지간적작용궤제,즉불동래원적공작압력시부회통과정서취초응대대원공적정서쇠갈산생영향,본연구채용공작압력원량표、간판응대량표화공작권태량표,대래자북경적664명불동강위적피시진행료문권조사,병진행료탐색성인소분석이급결구방정모형분석화험증。연구학정료응대방식적이계삼인소결구,즉존재문제취초응대、정서취초응대화회피취초응대삼충응대방식류형。병용결구방정기술,발현정서취초응대대래자각색、공작가정충돌、상급관계화직업발전적공작압력화정서쇠갈적관계구유현저적부분중개작용。
To explore the mediation of emotion focused coping between occupational stress and emotional exhaustion,664 participants coming from different careers in Beijing completed three questionnaires which are OSI,Brief COPE and MBI-GS.Through factor analysis,we confirm the structure of 2 orders and 3 factors of coping：problem focused coping,emotion focused coping and avoidance focused coping.By exploring the structural equation model,this research found the partial mediation between emotional exhaustion and occupational stresses of role,work-family conflict,relationships with superior and career development.In conclusion,emotion focused coping is an important mediator in the relationship between occupational stress and job burnout.