2008年度上海地区医疗影像设备主流厂商售后服务满意度调查分析
2008년도상해지구의료영상설비주류엄상수후복무만의도조사분석
2008 Shanghai Customer Satisfaction Survey Report of After-sales Service for Medical Imaging Equipments
  • 万方数据
    中国医疗器械杂志 중국의료기계잡지
    CHINESE JOURNAL OF MEDICAL INSTRUMENTATION
    2009年 4期 297-300 ,共4页

    李斌%汪黎君%张立方%钱建国%郑嘉岗%朱高杰%何德华%徐梓添

    리빈%왕려군%장립방%전건국%정가강%주고걸%하덕화%서재첨

    医疗设备%售后服务%客户满意度%问卷调查%满意度指数 醫療設備%售後服務%客戶滿意度%問捲調查%滿意度指數
    의료설비%수후복무%객호만의도%문권조사%만의도지수
    medical equipment%after-sales service%customer satisfaction%survey with questionnaire%customer satisfactionindex(CSI)
    为了推进医疗设备售后服务工作,上海地区2008年继续开展了对放射诊断.超声诊断和内窥镜三类影像设备产品的售后服务调查.通过对68家医院的满意度调查数据进行统计分析,与2007年相比,三类医疗器械设备的满意度 10%以上的提高.
    위료추진의료설비수후복무공작,상해지구2008년계속개전료대방사진단.초성진단화내규경삼류영상설비산품적수후복무조사.통과대68가의원적만의도조사수거진행통계분석,여2007년상비,삼류의료기계설비적만의도 10%이상적제고.
    To improve the after-sales service, a survey aimed at the after-servies of 3 kinds of medical equiments is applied among 68 hospitals in Shanghai Area in 2008.The Stat.And analysis results are showed in the paper, which will certainly channel off suppliers to set up a harmomious market together.
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