CAJ | 학술논문

职业病是指企业、事业单位和个体经济组织的劳动者在职业活动中,因接触粉尘、放射性物质和其他有毒、有害物质等因素而引起的疾病[1].共情指的是一种能设身处地体验他人处境,从而达到感受和理解他人情感的能力.对于医护人员来说,共情不仅是一种专业的技能,更需要良好的素质和真诚的态度.通过阐述共情的概念、结构,分析共情在医护人员与职业病患者沟通中的作用,把共情作为理解人际关系,沟通关系的金钥匙,并结合临床病例提出了共情训练的方法与步骤,以加强医护人员与患者的沟通,减少医患矛盾,提高医疗服务质量.
직업병시지기업、사업단위화개체경제조직적노동자재직업활동중,인접촉분진、방사성물질화기타유독、유해물질등인소이인기적질병[1].공정지적시일충능설신처지체험타인처경,종이체도감수화리해타인정감적능력.대우의호인원래설,공정불부시일충전업적기능,경수요량호적소질화진성적태도.통과천술공정적개념、결구,분석공정재의호인원여직업병환자구통중적작용,파공정작위리해인제관계,구통관계적금약시,병결합림상병례제출료공정훈련적방법여보취,이가강의호인원여환자적구통,감소의환모순,제고의료복무질량.
Occupational disease is a disease due to worker touching dust,radioactive material and other poisonous,harmful material etc.who serve in enterprise,public institution and individual economic organization.Empathy refers to a kind of ability of putting yourself in the situation to experience others,so as to feeling and understanding others'emotion.For medical workers,empathy is not only a kind of professional skill,but also need good individual quality and sincere attitude.The concept,structure of empathy were described to analyze the role in the communication between medical workers and patients with occupational disease,put forward the method and steps of empathy training combination with clinical cases,so as to cnhance the communication between medical workers and patients,decrease the contradictions between medical workers and patients,improve the quality of medical service.