中国医院
中國醫院
중국의원
CHINESE HOSPITALS
2009年
8期
74-75
,共2页
护理绩效%绩效评价%指标体系
護理績效%績效評價%指標體繫
호리적효%적효평개%지표체계
nursing performance%performance evaluation%index system
目的:建立医院临床护理工作绩效的评价指标体系,可用于评价、比较不同医院、科室、个人的护理绩效大小.方法:用KPI关键指标法筛选评价指标,建立评价指标体系,用层次分析法确定各指标的权重系数,用综合指数法评价护理绩效的大小.结果:建立了一套包含临床护理工作效率、效益、质量、服务、成长与进步的完整的绩效评价指标体系.结论:可以科学合理地横向、纵向比较、评价医院、科室、个人之间临床护理工作绩效大小,为护理业绩评价、绩效分配、评优树先、奖惩晋级和人力资源配置等提供参考依据.
目的:建立醫院臨床護理工作績效的評價指標體繫,可用于評價、比較不同醫院、科室、箇人的護理績效大小.方法:用KPI關鍵指標法篩選評價指標,建立評價指標體繫,用層次分析法確定各指標的權重繫數,用綜閤指數法評價護理績效的大小.結果:建立瞭一套包含臨床護理工作效率、效益、質量、服務、成長與進步的完整的績效評價指標體繫.結論:可以科學閤理地橫嚮、縱嚮比較、評價醫院、科室、箇人之間臨床護理工作績效大小,為護理業績評價、績效分配、評優樹先、獎懲晉級和人力資源配置等提供參攷依據.
목적:건립의원림상호리공작적효적평개지표체계,가용우평개、비교불동의원、과실、개인적호리적효대소.방법:용KPI관건지표법사선평개지표,건립평개지표체계,용층차분석법학정각지표적권중계수,용종합지수법평개호리적효적대소.결과:건립료일투포함림상호리공작효솔、효익、질량、복무、성장여진보적완정적적효평개지표체계.결론:가이과학합리지횡향、종향비교、평개의원、과실、개인지간림상호리공작적효대소,위호리업적평개、적효분배、평우수선、장징진급화인력자원배치등제공삼고의거.
Objectives: To design a performance evaluation index system to evaluate and compare different hospitals, different department in the same hospital and individual performance. Methods: KPI methods was used to screening key indictors and establish index system. The weight coefficients of the indexes of each layer were ascertained with hierarchy process analysis. Hospital performances were estimated with comprehensive indexes. Results: A total performance evaluation index system involving clinical nursing efficiency, effectiveness, quality, service, growth and development has established. Conclusions: The index system can evaluate hospital, department and individual' s performance. The indictors are comparable, so it can assess different, different department and different individual' s performance. It can be an important reference for nursing performance evaluation, performance allocation, rewarding, punishment and human resource allocation.