CAJ | 학술논문

目的探讨苏州地区三级综合医院护士遭受工作场所暴力的发生率及特点.方法采用随机数字表法选择苏州地区3所三级综合医院,使用问卷调查法了解护士在过去1年遭受的工作场所暴力情况,采用频数、构成比等指标对资料进行统计分析.结果 484份有效问卷中有305人报告曾在过去1年遭受过不同形式的工作场所暴力,发生率为63.0％;暴力主要发生在白班时间,占74.1％;暴力发生的主要地点为病房占51.5％、护士站占23.9％;护士应对暴力的方式护士主要为“耐心解释”占73.1％、“忍让回避”占70.2％.结论苏州地区三级综合医院护士遭受工作场所暴力的现象并不少见,社会和医院应从多方面进行干预,预防及减少暴力发生.
목적 탐토소주지구삼급종합의원호사조수공작장소폭력적발생솔급특점.방법 채용수궤수자표법선택소주지구3소삼급종합의원,사용문권조사법료해호사재과거1년조수적공작장소폭력정황,채용빈수、구성비등지표대자료진행통계분석.결과 484빈유효문권중유305인보고증재과거1년조수과불동형식적공작장소폭력,발생솔위63.0％;폭력주요발생재백반시간,점74.1％;폭력발생적주요지점위병방점51.5％、호사참점23.9％;호사응대폭력적방식호사주요위“내심해석”점73.1％、“인양회피”점70.2％.결론 소주지구삼급종합의원호사조수공작장소폭력적현상병불소견,사회화의원응종다방면진행간예,예방급감소폭력발생.
Objective To explore the incidence and features of workplace violence towards nurses in tertiary general hospital in Suzhou.Methods The table of random number was used to selected three three -level hospitals in Suzhou region,and nurses from those hospitals were investigated with questionnaire about their experiences of workplace violence over past one year.Then,the data was analyzed by statistic index such as frequency,and constituent ratio.Results In 484 valid questionnaires,305 nurses (63.0％) suffered workplace violence during the past one year and verbal attack was the primary form.Violence happened mainly in day-shift (74.1％) and located in wards (51.5％) and nurse station (23.9％).Characters of perpetrator were male,relatives of patients.The main styles to cope violence were to patiently explain (73.1％) and to escape with tolerance (70.2％ ).Conclusions Nurses suffering workplace violence is a prevalent phenomenon in tertiary general hospital in Suzhou.It is suggested to conduct intervention in several aspects to prevent and reduce the occurrence of violence against nurses.