CAJ | 학술논문

目的深入了解我科眼药水使用现状,探索其混乱原因,规范眼科病区患者的眼药水管理,提高患者满意度.方法成立Qc小组.根据患者眼药水使用现状,结合患者需求,制作了眼药水专用篮投入使用.对我科2011年5月至2011年7月使用眼药水的128例病人进行眼药水摆放、用药时间的知晓、眼药水的药物作用知晓、按时滴药、准确区分患眼的满意度调查.结果使用眼药水专用篮前的平均满意度为81.6％,使用眼药水专用篮后,患者满意度提高至97.9％.结论加强护患沟通,重视护理服务的各个方面,能达到病人最高满意度.制作的眼药水专用篮具有实用性、新颖性、科学性,值得推广使用.
목적 심입료해아과안약수사용현상,탐색기혼란원인,규범안과병구환자적안약수관리,제고환자만의도.방법 성립Qc소조.근거환자안약수사용현상,결합환자수구,제작료안약수전용람투입사용.대아과2011년5월지2011년7월사용안약수적128례병인진행안약수파방、용약시간적지효、안약수적약물작용지효、안시적약、준학구분환안적만의도조사.결과 사용안약수전용람전적평균만의도위81.6％,사용안약수전용람후,환자만의도제고지97.9％.결론 가강호환구통,중시호리복무적각개방면,능체도병인최고만의도.제작적안약수전용람구유실용성、신영성、과학성,치득추엄사용.
Objective To comprehend the current status of eyedrop uses in our department,and to explore the causes of its misuses and regulate the management of eyedrops to improve patient satisfaction.Methods A QC group was established.Baskets for eyedrops were applied according to the current situation of eyedrop uses and patients' need.A satisfaction survey was conducted on eyedrop placement,knowledge about medication time and actions of eyedrops,regular uses of eyedrops,and accurate identification of the affected eyes in patients who used eyedrops during the period of May 2011 to July 2011.Results The average patient satisfaction was 81.6％ before the use of the baskets but was elevated to 97.8％ after the basket uses.Conclusions Enhancement of communication between nurses and patients,focus on nursing service in all aspects can achieve the highest patient satisfaction.The special basket is practical,novel and scientific,which is worth using widely.