医学信息
醫學信息
의학신식
MEDICAL INFORMATION
2013年
17期
257-258
,共2页
人性化护理%急诊室%患者满意率
人性化護理%急診室%患者滿意率
인성화호리%급진실%환자만의솔
Humanized care%The emergency room%Patient satisfaction rate
目的探讨人性化护理在急诊室中的应用。方法2010年9月开始在急诊室实施人性化护理，前后各随机选取200例患者，对其进行问卷调查，统计实施人性化护理前后患者满意率。结果实施人性化护理后患者满意率为81.0%，高于实施前的59.5%，差异有统计学意义（P＜0.01）。结论在急诊室实施人性化护理能够有效提高患者满意率，值得推广。
目的探討人性化護理在急診室中的應用。方法2010年9月開始在急診室實施人性化護理，前後各隨機選取200例患者，對其進行問捲調查，統計實施人性化護理前後患者滿意率。結果實施人性化護理後患者滿意率為81.0%，高于實施前的59.5%，差異有統計學意義（P＜0.01）。結論在急診室實施人性化護理能夠有效提高患者滿意率，值得推廣。
목적탐토인성화호리재급진실중적응용。방법2010년9월개시재급진실실시인성화호리，전후각수궤선취200례환자，대기진행문권조사，통계실시인성화호리전후환자만의솔。결과실시인성화호리후환자만의솔위81.0%，고우실시전적59.5%，차이유통계학의의（P＜0.01）。결론재급진실실시인성화호리능구유효제고환자만의솔，치득추엄。
Objective To explore the application of humanized care in the emergency room. Methods After September 2010 we began to carry out the humanized nursing in the emergency room,before and after that the 200 patients were randomly selected to investigate the patient satisfaction rate. Results Patients after carrying out the humanized care satisfaction rate is 81.0%, higher than that of before the implementation of 59.5%, the dif erence was statistical y significant (P< 0.01). Conclusion Carrying out the humanized care in the emergency department can ef ectively improve the patients satisfaction rate, is worthy to be popularized.
