CAJ | 학술논문

浙江省中医药大学附属第一医院通过采取完善组织建设、营造中医环境氛围、加强临床护理人员的中医知识培训和开展优质护理新举措开展、6S的管理理念、护理管理技能培训项目和开展中医特色项目等方法创建“优质护理和中医护理模式相结合病房”。“双模合一”病房的创建和管理拓宽了护理人员的知识面，提升了护理管理者的管理水平，构建了和谐的护患关系，同时也赢得了患者对中医特色的优质护理的认可，提高了患者的住院服务满意度。
절강성중의약대학부속제일의원통과채취완선조직건설、영조중의배경분위、가강림상호리인원적중의지식배훈화개전우질호리신거조개전、6S적관리이념、호리관리기능배훈항목화개전중의특색항목등방법창건“우질호리화중의호리모식상결합병방”。“쌍모합일”병방적창건화관리탁관료호리인원적지식면，제승료호리관리자적관리수평，구건료화해적호환관계，동시야영득료환자대중의특색적우질호리적인가，제고료환자적주원복무만의도。
According to strengthening organization construction, developing Traditional Chinese Medicine environment, strengthening clinical staff’s Traditional Chinese Medicine knowledge and carrying out a special Traditional Chinese Medicine project,moreover, management concept of 6s, nursing management skills training program and developing project with typical traditional Chinese medicine, integrated high-quality nursing and Traditional Chinese medicine nursing based ward has been established. It has broadened nursing staffs’ knowledge, improved the nursing management and constructed a harmonious relationship between the patients and nurses. Meanwhile, it has also got patients’ high praise and increased patients’ satisfaction.