中外健康文摘
中外健康文摘
중외건강문적
WORLD HEALTH DIGEST
2012年
50期
6-6,7
,共2页
护理%患者满意度%影响因素
護理%患者滿意度%影響因素
호리%환자만의도%영향인소
Care%Patient satisfaction%Influencing factors
目的了解住院患者对临床护理工作满意度及影响因素.方法选择入住我院治疗的患者189人为研究对象,采用问卷法对患者进行调查,并分析影响护理工作满意度的因素.结果接受调查的患者中,年龄在45岁以上、文化程度较低、经济收入较高的患者满意度得分较高,差异有统计学意义(p<0.01);患者的满意度得分与患者的年龄、受教育程度、收入水平、住院科室、住院天数以及是否手术存在相关性(p<0.05).结论护理人员应重视和加强护理工作质量和效率,提高临床患者对护理工作的满意程度.
目的瞭解住院患者對臨床護理工作滿意度及影響因素.方法選擇入住我院治療的患者189人為研究對象,採用問捲法對患者進行調查,併分析影響護理工作滿意度的因素.結果接受調查的患者中,年齡在45歲以上、文化程度較低、經濟收入較高的患者滿意度得分較高,差異有統計學意義(p<0.01);患者的滿意度得分與患者的年齡、受教育程度、收入水平、住院科室、住院天數以及是否手術存在相關性(p<0.05).結論護理人員應重視和加彊護理工作質量和效率,提高臨床患者對護理工作的滿意程度.
목적료해주원환자대림상호리공작만의도급영향인소.방법선택입주아원치료적환자189인위연구대상,채용문권법대환자진행조사,병분석영향호리공작만의도적인소.결과접수조사적환자중,년령재45세이상、문화정도교저、경제수입교고적환자만의도득분교고,차이유통계학의의(p<0.01);환자적만의도득분여환자적년령、수교육정도、수입수평、주원과실、주원천수이급시부수술존재상관성(p<0.05).결론호리인원응중시화가강호리공작질량화효솔,제고림상환자대호리공작적만의정도.
Objective To learn satisfaction and influencing factors of the patients of the hospital clinical care. Methods Choose to stay in surgical patients in our hospital 189 human subjects, patients were investigated using the questionnaire method, and analyzes the factors that affect a nursing job satisfaction. Result Surveyed patients, age older than 45 years, lower education level, economic income and higher patient satisfaction score higher, the difference was statistically significant (p<0.01); patient satisfaction score and the patient's age,by education level, income level, inpatient departments, inpatient days and whether surgery there is a correlation (p <0.05).Conclusion Nurses should pay attention to and enhance the quality and efficiency of care, improve clinical patient satisfaction with care work.