CAJ | 학술논문

目的：通过对医院志愿者心理契约现状的分析，探讨基于心理契约的医院志愿者管理的有效方法和途径。方法：设计调查问卷，采用随机抽样方法，对5所公立医院的志愿者进行调查。结果：医院志愿者心理契约管理还存在一些不足，需要进一步完善。结论：营造融洽医院文化，完善志愿者组织架构，打造信息化服务平台，引入平衡记分卡理论，进一步加强医院志愿者心理契约管理。
목적：통과대의원지원자심리계약현상적분석，탐토기우심리계약적의원지원자관리적유효방법화도경。방법：설계조사문권，채용수궤추양방법，대5소공립의원적지원자진행조사。결과：의원지원자심리계약관리환존재일사불족，수요진일보완선。결론：영조융흡의원문화，완선지원자조직가구，타조신식화복무평태，인입평형기분잡이론，진일보가강의원지원자심리계약관리。
Objective:Through the analysis based on hospital volunteers management,the effective methods and ways of the volunteer management of psychological contract were explored. Methods:Questionnaire survey was conducted among volunteers from five hospitals. Results:There were some deficiencies in volunteer management and there was imperfection in management mechanism. Conclusion:It is suggested to create a harmonious hospital culture,improve volunteer organizational structure,create information service platform and introduce the theory of balanced scorecard to further improve the management of hospital volunteers.