服务型政府、公众满意度与民意调查——基于中国32个城市公共服务民调的研究
복무형정부、공음만의도여민의조사——기우중국32개성시공공복무민조적연구
Service-oriented Government, Public Satisfaction, and Opinion Poll——Studies Based on Opinion Poll about Public Services in 32 Chinese Cities
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