CAJ | 학술논문

危机干预话语是在个体或机构遭到质疑、批判而导致形象受损时所进行的驳斥与自我证当的修辞行动，是作为说服的最关键要素的修辞人格的修护，因而也必然具有论辩的维度。Perelman的论辩思想和古典修辞争议点理论可以在论辩基础、论辩施为过程方面对危机干预和形象修护的话语机制作出更系统更合理的解释。由此整合而成的包含了推定层、争议层和技术层的危机干预话语模型也可用于指导修辞批评，因而具有理论和实践双重意义。危机干预话语的论辩修辞属性也表明了以或然性、情境性和受众性为基本特征的修辞理性在科学理性主导的社会的不可替代性。
위궤간예화어시재개체혹궤구조도질의、비판이도치형상수손시소진행적박척여자아증당적수사행동，시작위설복적최관건요소적수사인격적수호，인이야필연구유론변적유도。Perelman적론변사상화고전수사쟁의점이론가이재론변기출、론변시위과정방면대위궤간예화형상수호적화어궤제작출경계통경합리적해석。유차정합이성적포함료추정층、쟁의층화기술층적위궤간예화어모형야가용우지도수사비평，인이구유이론화실천쌍중의의。위궤간예화어적론변수사속성야표명료이혹연성、정경성화수음성위기본특정적수사이성재과학이성주도적사회적불가체대성。
Crisis intervention discourse is essentially a kind of rhetorical action full of refutations and self-justifi-cations and typically an initiative to rebuild the eroded ethos w hich is the most important element of persuasion . This means a dimension of argumentation is inherent in the discourse .Perelman’s argumentative notion of per-son-act presumption and the classical stasis theory can serve respectively as the argumentative basis and opera-tional process of crisis intervention ,and can be combined with the techniques of image repair to constitute the three layers of a systematic and reasonable model of crisis management .The model-cum-mechanisms can also be used as a tool of rhetorical criticism ,hence having both theoretical and practical significance .The argumenta-tiveness and rhetoricity of crisis intervention exemplifies the indispensability of rhetorical reason in the era of scientific reason .