广州城市职业学院学报
廣州城市職業學院學報
엄주성시직업학원학보
JOURNAL OF GUANGZHOU CITY POLYTECHNIC
2014年
3期
1-5
,共5页
社区教育%满意度测量%满意度指标
社區教育%滿意度測量%滿意度指標
사구교육%만의도측량%만의도지표
community education%measure of satisfying degree%index of satisfying degree
社区成员对社区教育的满意度评价，是社区教育教育评价的重要组成。构建社区教育满意度测量指标，是满意度测量和评价的前提。本论文根据顾客满意度测量理论和教育满意度测量理论，分析了影响社区成员的社区教育满意度的各个要素，以社区教育服务的构成要素为测量点，建构了社区成员的社区教育满意度测量指标体系。
社區成員對社區教育的滿意度評價，是社區教育教育評價的重要組成。構建社區教育滿意度測量指標，是滿意度測量和評價的前提。本論文根據顧客滿意度測量理論和教育滿意度測量理論，分析瞭影響社區成員的社區教育滿意度的各箇要素，以社區教育服務的構成要素為測量點，建構瞭社區成員的社區教育滿意度測量指標體繫。
사구성원대사구교육적만의도평개，시사구교육교육평개적중요조성。구건사구교육만의도측량지표，시만의도측량화평개적전제。본논문근거고객만의도측량이론화교육만의도측량이론，분석료영향사구성원적사구교육만의도적각개요소，이사구교육복무적구성요소위측량점，건구료사구성원적사구교육만의도측량지표체계。
Community members’ comment of their satisfying degree on community education is a crucial part of the evaluation of community education. To form the measuring index of satisfying degree of community education is the premise of measuring it. This is paper based on the theory of measurement of customers’ satisfying degree and the theory of measuring satisfying degree on education, analyzes elements that will influence community members’ satisfying degree in community education. Taking constituents of community education service as the measuring point, this paper constructs the index system of community members’ satisfying degree on community education.
