CAJ | 학술논문

近年来随着假期政策的调整以及消费者旅游需求的急剧增长，拥挤成为困扰国内众多景区发展的主要瓶颈之一，而国内学者对此相关问题的研究较少。国外文献中旅游拥挤的影响因素主要包括旅游者个人特征（如预期、偏好、经历等）、相遇者特征（如团体的类型与大小、相遇者的干扰行为、相似性等）、情境变量（如设备条件和承载力、游憩区的类型和区位）和社会密度。众多研究结果表明，旅游者的社会心理因素对拥挤的影响大于使用量。
근년래수착가기정책적조정이급소비자여유수구적급극증장，옹제성위곤우국내음다경구발전적주요병경지일，이국내학자대차상관문제적연구교소。국외문헌중여유옹제적영향인소주요포괄여유자개인특정（여예기、편호、경력등）、상우자특정（여단체적류형여대소、상우자적간우행위、상사성등）、정경변량（여설비조건화승재력、유게구적류형화구위）화사회밀도。음다연구결과표명，여유자적사회심리인소대옹제적영향대우사용량。
In recent years,with the introduction to the policy of the“Golden Week”holidays,as well as the rapid growth of the consumer demand for tourism,crowding become one of the major bottlenecks plagued the development of many domestic scenic,but crowded perception’ research was relatively weak.Based on the analysis of foreign academic literature about the impact factous on tourism crowding formation,this research made a detailed summary of the study progess frm the personal characteristics,encounter characteristics,situational variables and density.The personal characteristics include expectations and preferences,level of experience,motivatopn,satisfaction and so on.The encounter characteristics include type,size and behavior of encounters.The situational variables include type of area ,location and environmental factors.Previous empirical studies have found that personal characteristics and encounter characteristics influence perception of crowding than density.