CAJ | 학술논문

目的：探讨在围术期开展优质护理服务对确保手术患者安全、手术室服务质量的体现及影响。方法：选取2010年6～12月在我院手术的患者120例为对照组，另选取2011年6～12月我院手术患者120例为观察组。对照组围术期采用常规护理，观察组围术期采用优质护理。结果：观察组患者满意度明显高于对照组，两组比较差异有统计学意义（P＜0．05），而观察组差错发生率低于对照组，但两组比较差异无统计学意义（P＞0．05）。结论：优质护理在围术期的开展使手术患者得到了更人性化、规范化的优质服务，促进了护患和谐，保障了手术患者的安全。
목적：탐토재위술기개전우질호리복무대학보수술환자안전、수술실복무질량적체현급영향。방법：선취2010년6～12월재아원수술적환자120례위대조조，령선취2011년6～12월아원수술환자120례위관찰조。대조조위술기채용상규호리，관찰조위술기채용우질호리。결과：관찰조환자만의도명현고우대조조，량조비교차이유통계학의의（P＜0．05），이관찰조차착발생솔저우대조조，단량조비교차이무통계학의의（P＞0．05）。결론：우질호리재위술기적개전사수술환자득도료경인성화、규범화적우질복무，촉진료호환화해，보장료수술환자적안전。
Objective:To investigate the effect of high quality nursing service in the perioperative period on ensuring the safety of opera -tion and quality of service in operation room .Methods:120 patients who received operation from June to December 2010 were taken as the control group and other 120 patients who received operation from June to December 2011 were taken as the observation group .The routine nursing care was taken in the perioperative period in the control group and the high quality nursing service was carried out in the periopera -tive period in the observation group .Results:The satisfaction rate of the patients was significantly higher in the observation group than the control group (P<0.05);the error rate was lower in the observation group than the control group ,but no significant difference between the two groups (P>0.05).Conclusion:The high quality nursing service implemented in perioperative period can have patients get more hu -manized and standardized services ,which promote harmony between nurses and patients and guarantee the safety of patients as well .