基层医学论坛
基層醫學論罈
기층의학론단
PUBLIC MEDICAL FORUM MAGAZINE
2014年
6期
681-683
,共3页
陪检服务%人文护理%护理质量%患者满意度
陪檢服務%人文護理%護理質量%患者滿意度
배검복무%인문호리%호리질량%환자만의도
Accompanied Inspection Service%Humanistic Care%Quality of care%Patient Satisfaction
目的:在医疗体制改革日益深化的背景下,推进我院“以患者为中心”的护理工作的开展,积极寻求医疗服务的模式转变。方法陪检服务是护理模式的转变,通过采取主动协助患者解决检查过程中出现的疑问,采用人文护理的模式,根据其病情缓急动态确定检查时间的方法,最终为患者提供优质、便捷的护理服务。结果实施陪检服务后患者满意度明显高于实施前(P<0.01),护理质量合格率高于实施前(P<0.01)。结论在优质护理病房中实施陪检护理的工作模式,可以提高患者满意度,取得良好效果,产生了良好的社会效益和经济效益,值得临床推广应用。
目的:在醫療體製改革日益深化的揹景下,推進我院“以患者為中心”的護理工作的開展,積極尋求醫療服務的模式轉變。方法陪檢服務是護理模式的轉變,通過採取主動協助患者解決檢查過程中齣現的疑問,採用人文護理的模式,根據其病情緩急動態確定檢查時間的方法,最終為患者提供優質、便捷的護理服務。結果實施陪檢服務後患者滿意度明顯高于實施前(P<0.01),護理質量閤格率高于實施前(P<0.01)。結論在優質護理病房中實施陪檢護理的工作模式,可以提高患者滿意度,取得良好效果,產生瞭良好的社會效益和經濟效益,值得臨床推廣應用。
목적:재의료체제개혁일익심화적배경하,추진아원“이환자위중심”적호리공작적개전,적겁심구의료복무적모식전변。방법배검복무시호리모식적전변,통과채취주동협조환자해결검사과정중출현적의문,채용인문호리적모식,근거기병정완급동태학정검사시간적방법,최종위환자제공우질、편첩적호리복무。결과실시배검복무후환자만의도명현고우실시전(P<0.01),호리질량합격솔고우실시전(P<0.01)。결론재우질호리병방중실시배검호리적공작모식,가이제고환자만의도,취득량호효과,산생료량호적사회효익화경제효익,치득림상추엄응용。
Objective With the deepening reform of the medical care and the fierce competition of medical market,A lot of measures should be taken in order to promote the carrying out our hospital's"patient-centered"caring work. What's more,We should also take an active part in seeking the mode transition of medical care. Methods Accompanied inspection service is just the transform of the mode of nursing. A lot of measures are taken so as to assist the patients to solve the problems appeared during the inspection,we will apply different methods according to the conditon of the patients dynamically so that we can provide patients with qualitive and convenient accompanied inspection care. Results After the application of accompanied inspection service,the patient's satisfaction was significantly higher than before (P<0.01).And the Quality of care is also higher than before (P<0.01).Conclusion The application of accompanied inspection service will absolutely improve the patient's satisfaction, and achieved good results . There will also be good social and economic benefits. It's worthy of application in clinical care.