CAJ | 학술논문

知识服务是高校图书馆的最终服务目标，数字资源是高校图书馆提供给用户知识的重要工具。基于此，本文将知识服务与数字资源进行有效结合，构建高校图书馆数字资源服务评价指标。首先从知识服务的过程出发，提出知识服务钻石体系以及数字资源服务钻石体系，在此基础之上，构建评价指标体系。最后利用多层次分析法对各级指标赋权。研究发现，数字资源挖掘和重组是用户使用数字资源的核心，因而知识服务更需要加强知识挖掘和知识重组。
지식복무시고교도서관적최종복무목표，수자자원시고교도서관제공급용호지식적중요공구。기우차，본문장지식복무여수자자원진행유효결합，구건고교도서관수자자원복무평개지표。수선종지식복무적과정출발，제출지식복무찬석체계이급수자자원복무찬석체계，재차기출지상，구건평개지표체계。최후이용다층차분석법대각급지표부권。연구발현，수자자원알굴화중조시용호사용수자자원적핵심，인이지식복무경수요가강지식알굴화지식중조。
Since knowledge service is the eventual goal of university libraries, and digital resources are the important tool for university li-braries to provide knowledge to users, this paper constructs digital resources service evaluation index in university libraries through combi-ning knowledge service and digital resources. Starting from the process of knowledge service firstly, the paper puts forward the diamond systems of knowledge service and digital resources service. On this basis, we construct the evaluation index and empower the index in An-alytic Hierarchy Process. It is found that the digital resources mining and restructuring are the core of digital resource, so it is suggested that knowledge mining and knowledge reorganization be strengthened to improve knowledge services.