CAJ | 학술논문

人性化服务是现代图书馆发展的必然要求和发展趋势，是图书馆永无止境的追求。本文阐述了图书馆人性化服务的含义及其必要性，并从硬环境和软环境两方面就如何加强公共图书馆人性化服务提出了一系列对策。
인성화복무시현대도서관발전적필연요구화발전추세，시도서관영무지경적추구。본문천술료도서관인성화복무적함의급기필요성，병종경배경화연배경량방면취여하가강공공도서관인성화복무제출료일계렬대책。
The humanistic service is the inevitable requirement of modern library development and the development trend of libraries. It is the endless pursuit of the development of libraries. This thesis expounds the connotation and the necessity of humanistic service of public libraries, and this thesis puts forward a series of countermeasures from the two aspects of the hard environment and soft environment of public libraries on how to strengthen the humanistic public library services.