CAJ | 학술논문

目的：探讨品管圈在降低住院药房调剂差错率，提高药房精益化管理程度的效果。方法按照品管圈的步骤，分析住院药房发生调剂差错的原因，找出真因后进行对策拟定和对策实施，同时进行效果确认。结果品管圈活动结束后调剂差错率由实施前的每周14件降至每周9．8件，下降30％。品管圈成员的个人能力、团队精神等也得到了很大的提高。结论住院药房开展品管圈活动，可以降低住院药房调剂差错率；同时通过品管圈这种自下而上的执行方法实现圈员的自我管理，最终提高药房的精益化管理程度。
목적：탐토품관권재강저주원약방조제차착솔，제고약방정익화관리정도적효과。방법안조품관권적보취，분석주원약방발생조제차착적원인，조출진인후진행대책의정화대책실시，동시진행효과학인。결과품관권활동결속후조제차착솔유실시전적매주14건강지매주9．8건，하강30％。품관권성원적개인능력、단대정신등야득도료흔대적제고。결론주원약방개전품관권활동，가이강저주원약방조제차착솔；동시통과품관권저충자하이상적집행방법실현권원적자아관리，최종제고약방적정익화관리정도。
Objective To study the effect of Quality control cirle ( QCC) activities in the reduction of inpatient pharmacy allocation er-rors and in the improvement of the pharmacy management .Methods Following the steps of QCC ,we analyzed the reasons of inpatient pharmacy allocation errors .After we find out the true reasons , we developed the countermeasures .Then we implemented the counter-measures,and confirmed the effects at the same time .Results The weekly average errors per week fell from 14 to 9.8,dropped by 30%.QCC brought about intangible outcomes including the improvements in the individual ability and the teamwork spirit ,and so on . Conclusions Quality control circle activities achieves satisfactory results in error reduction and the pharmacy management in inpatient pharmacy .