CAJ | 학술논문

目的：开发、研制适合国内公立医院职工满意度测评量表，探索和完善公立医院职工满意度评价体系。方法：以明尼苏达满意度问卷短式（MSQ）为基础，结合公立医院实际情况编制医院职工满意度量表，对6家大型公立医院开展现场调查，运用描述性统计、信度分析和因子分析等方法检验其信度和效度。结果：量表分半信度均在0.8以上，总量表Cronbach’s α系数为0.947，各维度Cronbach′α系数在0.706～0.901之间，因子分析提取的5个公因子累计方差贡献率达到65.99%，其中工作责任感维度的评分最高，工作压力维度的评分最低。结论：量表具有较好的信度和效度，能够有效地测量医务人员工作满意度现状，适合作为国内公立医院职工满意度的测评工具。
목적：개발、연제괄합국내공립의원직공만의도측평량표，탐색화완선공립의원직공만의도평개체계。방법：이명니소체만의도문권단식（MSQ）위기출，결합공립의원실제정황편제의원직공만의도량표，대6가대형공립의원개전현장조사，운용묘술성통계、신도분석화인자분석등방법검험기신도화효도。결과：량표분반신도균재0.8이상，총량표Cronbach’s α계수위0.947，각유도Cronbach′α계수재0.706～0.901지간，인자분석제취적5개공인자루계방차공헌솔체도65.99%，기중공작책임감유도적평분최고，공작압력유도적평분최저。결론：량표구유교호적신도화효도，능구유효지측량의무인원공작만의도현상，괄합작위국내공립의원직공만의도적측평공구。
Objectives: To develop and formulate the scales of job satisfaction and to explore and improve evaluation system of the job satisfaction in public hospital. Methods: Based on Minnesota Satisfaction Questionnaire (MSQ) and the practical status of public hospital, the scale of job satisfaction in public hospital was made and sent out to 6 public hospitals to test the reliability and validity by descriptive statistics, reliability analysis and factor analysis. Results: Spilt-half reliability of this scale was greater than 0.8, Cronbach′α was between 0.706 and 0.901. Five factors were extracted by factor analysis which total cumulative was 65.99%. Among those factors, the scale on responsibility of job got the highest score. Meanwhile, the score of work pressure scale is the lowest. Conclusions: The scale of job satisfaction in public hospital appears to have good reliability, and it is a valid measure about employee’s satisfaction of public hospital in China.