医院管理论坛
醫院管理論罈
의원관이론단
HOSPITAL MANAGEMENT FORUM
2013年
10期
62-63,18
,共3页
徐红芳%杜于茜%陈卫玲%章彤彤%韩文胜%王喜丰
徐紅芳%杜于茜%陳衛玲%章彤彤%韓文勝%王喜豐
서홍방%두우천%진위령%장동동%한문성%왕희봉
健康体检%书写缺陷%报告质量管理
健康體檢%書寫缺陷%報告質量管理
건강체검%서사결함%보고질량관리
Health examination%Writing deficits%Report quality management
目的降低健康体检报告首次书写的缺陷,保证体检报告质量。方法通过对健康体检报告首次书写不准确现象进行分析,找出影响书写错误的关键因素,采取相应的个性化改进措施,使各报告书写流程得到了优化,健康体检报告书写准确率得到明显提高。结果健康体检报告首次书写缺陷率从15.46%降低到4.92%,短期Z值从2.535上升至3.153。结论针对书写缺陷问题,找出关键原因,在健康体检报告书写环节中持续改进,降低了体检报告首次书写的缺陷,保证了体检报告质量。
目的降低健康體檢報告首次書寫的缺陷,保證體檢報告質量。方法通過對健康體檢報告首次書寫不準確現象進行分析,找齣影響書寫錯誤的關鍵因素,採取相應的箇性化改進措施,使各報告書寫流程得到瞭優化,健康體檢報告書寫準確率得到明顯提高。結果健康體檢報告首次書寫缺陷率從15.46%降低到4.92%,短期Z值從2.535上升至3.153。結論針對書寫缺陷問題,找齣關鍵原因,在健康體檢報告書寫環節中持續改進,降低瞭體檢報告首次書寫的缺陷,保證瞭體檢報告質量。
목적강저건강체검보고수차서사적결함,보증체검보고질량。방법통과대건강체검보고수차서사불준학현상진행분석,조출영향서사착오적관건인소,채취상응적개성화개진조시,사각보고서사류정득도료우화,건강체검보고서사준학솔득도명현제고。결과건강체검보고수차서사결함솔종15.46%강저도4.92%,단기Z치종2.535상승지3.153。결론침대서사결함문제,조출관건원인,재건강체검보고서사배절중지속개진,강저료체검보고수차서사적결함,보증료체검보고질량。
Objectives:To reduce the deficits in the first draft of health examination reports and to ensure the quality of reports. Methods:By analyzing the errors in the first draft of health examination reports, looking for the key factors causing the errors, and implementing corresponding countermeasures, the writing process of health examination reports was optimized, and writing accuracy was significantly increased. Results:Deficit rates of the first drafts of health examination reports was lowered from 15.46% to 4.92%, and short-term Z scores raised from 2.535 to 3.153. Conclusions:Key reasons for writing deficits were found and continuous improvement in writing process implemented which reduced the deficits and ensured the quality of health examination report.