科技广场
科技廣場
과기엄장
SCIENCE TECHNOLOGY PLAZA
2014年
2期
166-170
,共5页
服务型领导%员工忠诚度%员工满意度
服務型領導%員工忠誠度%員工滿意度
복무형령도%원공충성도%원공만의도
Servant Leadership%Employee Loyalty%Employee Satisfaction
服务型领导（Servant Leadership）理论逐渐成为领导学研究的前沿领域。领导者须像对待最终顾客一样服务于自己的员工，增加员工忠诚度（Employee Loyalty），实现组织目标最大化。经过多年发展，单一的服务型领导和员工忠诚度的相关研究成果较为丰富，但将两者结合的研究相对较少。本文旨在探析服务型领导与员工忠诚度的内涵和关系，并提出有效提高员工忠诚度的相应对策。
服務型領導（Servant Leadership）理論逐漸成為領導學研究的前沿領域。領導者鬚像對待最終顧客一樣服務于自己的員工，增加員工忠誠度（Employee Loyalty），實現組織目標最大化。經過多年髮展，單一的服務型領導和員工忠誠度的相關研究成果較為豐富，但將兩者結閤的研究相對較少。本文旨在探析服務型領導與員工忠誠度的內涵和關繫，併提齣有效提高員工忠誠度的相應對策。
복무형령도（Servant Leadership）이론축점성위령도학연구적전연영역。령도자수상대대최종고객일양복무우자기적원공，증가원공충성도（Employee Loyalty），실현조직목표최대화。경과다년발전，단일적복무형령도화원공충성도적상관연구성과교위봉부，단장량자결합적연구상대교소。본문지재탐석복무형령도여원공충성도적내함화관계，병제출유효제고원공충성도적상응대책。
Servant leadership theory has gradually become the frontier of leadership studies. Leaders must treat their employees as final customers, in order to increase employee loyalty and maximize organizational goals. After years of development, the related researches on either servant leadership or employee loyalty are relatively abundant, but a combination of the two fields has been neglected in a certain degree. This paper is to analyze the connotation of servant leadership and employee loyalty and the relationship between them, and to put forward ef-fective measures to improve employee loyalty.
