CAJ | 학술논문

门诊是医院的窗口，多数就诊者第一次来到医院，不知该如何就诊，易产生焦虑、不安、恐惧情绪。门诊分诊处是患者诊疗活动中的第一站，门诊护士的综合素质表现在言谈举止、仪表行为上，是患者对这个医院的第一印象。因此，做好挂号分诊处优质护理服务工作，以高度的社会责任感、爱伤观念及爱岗敬业的精神，本着以患者为中心服务态度，用娴熟的技术、优质的服务为患者提供优质、高效、安全的优质护理服务来提升患者及社会的满意度。
문진시의원적창구，다수취진자제일차래도의원，불지해여하취진，역산생초필、불안、공구정서。문진분진처시환자진료활동중적제일참，문진호사적종합소질표현재언담거지、의표행위상，시환자대저개의원적제일인상。인차，주호괘호분진처우질호리복무공작，이고도적사회책임감、애상관념급애강경업적정신，본착이환자위중심복무태도，용한숙적기술、우질적복무위환자제공우질、고효、안전적우질호리복무래제승환자급사회적만의도。
The outpatient service is the hospital window, the majority of patients first came to the hospital, I do not know how to visit, easy to produce anxiety, insecurity, fear. Clinic is the first station of diagnosis and treatment in patients with comprehensive qualities of nurses, clinic performance in speech and deportment, appearance and behavior, is the first impression of the hospital patients. Therefore, completes the registration Triage area of high quality nursing service work, with a high degree of social responsibility, the concept of love and the spirit of dedication, the spirit of patient-centered service attitude, with superb technology, quality service for the patients and provide high quality nursing service quality, ef icient, safe to patients and social satisfaction.