四川医学
四川醫學
사천의학
SICHUAN MEDICAL JOURNAL
2014年
4期
493-494,495
,共3页
郭晓璐%蒲俐%阮毅%温月%刁永书
郭曉璐%蒲俐%阮毅%溫月%刁永書
곽효로%포리%원의%온월%조영서
规范化%入院宣教%效果%满意度
規範化%入院宣教%效果%滿意度
규범화%입원선교%효과%만의도
standardization%admission education%awareness%satisfaction
目的:通过对入院宣教模式的规范和改进以提高患者入院宣教效果和满意度。方法入院宣教模式由传统的口头宣教转变为规范化、多样化的宣教模式,通过问卷调查分别对实施前后患者入院宣教的知晓率和满意度进行对比。结果实施规范化入院宣教的患者对入院宣教内容和形式的知晓率和整体满意度高于传统的口头入院宣教患者,两组间差异有统计学意义(P<0.001)。结论规范化入院宣教将会提高入院宣教的效果,提高患者对入院宣教的满意度,提高护士工作效率,增进护患关系。
目的:通過對入院宣教模式的規範和改進以提高患者入院宣教效果和滿意度。方法入院宣教模式由傳統的口頭宣教轉變為規範化、多樣化的宣教模式,通過問捲調查分彆對實施前後患者入院宣教的知曉率和滿意度進行對比。結果實施規範化入院宣教的患者對入院宣教內容和形式的知曉率和整體滿意度高于傳統的口頭入院宣教患者,兩組間差異有統計學意義(P<0.001)。結論規範化入院宣教將會提高入院宣教的效果,提高患者對入院宣教的滿意度,提高護士工作效率,增進護患關繫。
목적:통과대입원선교모식적규범화개진이제고환자입원선교효과화만의도。방법입원선교모식유전통적구두선교전변위규범화、다양화적선교모식,통과문권조사분별대실시전후환자입원선교적지효솔화만의도진행대비。결과실시규범화입원선교적환자대입원선교내용화형식적지효솔화정체만의도고우전통적구두입원선교환자,량조간차이유통계학의의(P<0.001)。결론규범화입원선교장회제고입원선교적효과,제고환자대입원선교적만의도,제고호사공작효솔,증진호환관계。
Objective Increase the satisfaction of hospitalized patients through the standardize and improve of admission education model. Methods Change the admission education mode from the traditional oral education model to standardized and diverse education mode. Compare the awareness and satisfaction of the patients in hospital before and after the change of education model through the questionnaire survey. Results Awareness and overall satisfaction rate is significantly higher in patients receive standardized admission education model patients receive traditional oral admission education ( P <0. 001 ) . Conclusion The standardized admission education will increase the awareness and satisfaction degree of the patients in hospital, promote the nurses work efficiency and improve the relationship between nurses and patients.