CAJ | 학술논문

我国服务外包产业面临着价值链升级的瓶颈，团队知识管理水平是主要障碍之一。知识协同注重知识协作效率的提高，强调知识资本和社会资本的增值，是提高知识管理水平的战略手段。探讨知识协同本质，从社会资本和知识资本的增值角度度量知识协同效果，从知识协作的准确性和及时性角度度量知识协同的效率，构建了服务外包虚拟团队知识协同效益的评价指标，并通过因子分析对知识协同效益的评价指标进行了验证，最后指出了研究的局限。
아국복무외포산업면림착개치련승급적병경，단대지식관리수평시주요장애지일。지식협동주중지식협작효솔적제고，강조지식자본화사회자본적증치，시제고지식관리수평적전략수단。탐토지식협동본질，종사회자본화지식자본적증치각도도량지식협동효과，종지식협작적준학성화급시성각도도량지식협동적효솔，구건료복무외포허의단대지식협동효익적평개지표，병통과인자분석대지식협동효익적평개지표진행료험증，최후지출료연구적국한。
In China, service outsourcing industry is facing a bottleneck to upgrade the value chain, and knowledge management of team is one of the main obstacles. Enhancing of the efficiency of knowledge collaboration empha-sis on increasing in value of knowledge and social capital, which is a strategic means to improve the level of knowledge management. This paper discusses the nature of knowledge collaboration, and measures knowledge syn-ergy effects from the value-added of social capital and knowledge capital, and efficiency of knowledge collabora-tion from accuracy and timeliness, then constructs the performance evaluation index of knowledge collaboration for outsourcing virtual team, and tests the evaluation index by factor analysis. This paper will become a basis for the research related to the field of knowledge collaboration.