CAJ | 학술논문

结合西部地区广电网络特点和用户的需求以及吴忠分公司的实际情况,将技术与客户服务两个不同职责的部门合成一个部门,成立技术客户服务部是转变服务方式和创新服务模式的有益尝试,部门运行5年来,技术和客户服务不断融合创新发展,网络安全传输无重大事故发生,并得到吴忠城区广大数字电视用户的一致好评。
결합서부지구엄전망락특점화용호적수구이급오충분공사적실제정황,장기술여객호복무량개불동직책적부문합성일개부문,성립기술객호복무부시전변복무방식화창신복무모식적유익상시,부문운행5년래,기술화객호복무불단융합창신발전,망락안전전수무중대사고발생,병득도오충성구엄대수자전시용호적일치호평。
Combined the characteristics of radio and television networks in western region with the real situation of WuZhong branch office, we will combine technology department and customer service department to be customer technology service department. It is a beneficial trial to change the ways of service and create service pattern. Since operation of 5 years, the technology and customer service is innovating and developing constantly and there is no accident to the network secure transmission and we gain consistent favorable comment of customers of WuZhong.