旅游研究
旅遊研究
여유연구
TOURISM RESEARCH
2012年
1期
82-85
,共4页
高铁时代%旅行社%机遇%挑战
高鐵時代%旅行社%機遇%挑戰
고철시대%여행사%궤우%도전
the high speed railway ages%travel agency%opportunities%challenges
高铁在中国的超常规发展以及高铁旅游城市圈和城市带的形成,对我国旅行社的发展产生重要的影响。文章分析了高铁时代旅行社面临的机遇,即出游人数增多,为旅行社提供了广阔的潜在市场空间;为旅行社开发更多、更深层次的旅游线路,提供了重要先决条件;出境组团旅行社将会迎来客源的增长;旅行社旅游淡季的状况将得到改善。同时指出旅行社还将面临着挑战,即游客对旅行社的依赖减少;多数旅行社开发新旅游产品和线路是心有余而力不足;旅行社航空票务代理业务收入将受到冲击;旅行社的服务接待能力遭遇全面的考验。对此,文章提出了相应的发展对策和建议,即构建垂直分工体系势在必行;围绕高铁设计和开发旅游产品;旅游社的接待能力需不断加强,尤其是加强对导游人员的管理和培训。
高鐵在中國的超常規髮展以及高鐵旅遊城市圈和城市帶的形成,對我國旅行社的髮展產生重要的影響。文章分析瞭高鐵時代旅行社麵臨的機遇,即齣遊人數增多,為旅行社提供瞭廣闊的潛在市場空間;為旅行社開髮更多、更深層次的旅遊線路,提供瞭重要先決條件;齣境組糰旅行社將會迎來客源的增長;旅行社旅遊淡季的狀況將得到改善。同時指齣旅行社還將麵臨著挑戰,即遊客對旅行社的依賴減少;多數旅行社開髮新旅遊產品和線路是心有餘而力不足;旅行社航空票務代理業務收入將受到遲擊;旅行社的服務接待能力遭遇全麵的攷驗。對此,文章提齣瞭相應的髮展對策和建議,即構建垂直分工體繫勢在必行;圍繞高鐵設計和開髮旅遊產品;旅遊社的接待能力需不斷加彊,尤其是加彊對導遊人員的管理和培訓。
고철재중국적초상규발전이급고철여유성시권화성시대적형성,대아국여행사적발전산생중요적영향。문장분석료고철시대여행사면림적궤우,즉출유인수증다,위여행사제공료엄활적잠재시장공간;위여행사개발경다、경심층차적여유선로,제공료중요선결조건;출경조단여행사장회영래객원적증장;여행사여유담계적상황장득도개선。동시지출여행사환장면림착도전,즉유객대여행사적의뢰감소;다수여행사개발신여유산품화선로시심유여이력불족;여행사항공표무대리업무수입장수도충격;여행사적복무접대능력조우전면적고험。대차,문장제출료상응적발전대책화건의,즉구건수직분공체계세재필행;위요고철설계화개발여유산품;여유사적접대능력수불단가강,우기시가강대도유인원적관리화배훈。
The extraordinary development of China's high speed railway and the formation of high speed railway's tourism city circle and city belt have a significant impact on China's travel agencies.The article analyzes the opportunities of travel agencies in the age of the high speed railway: the increasing number of travelers provides broad and potential market space for the travel agencies;the high speed railway provides important prerequisites for travel agencies to develop more and deeper tourist routes;the outbound travel bureaus will have the growth of potential customers;the condition of low season will be improved.At the same time,the article points out the challenges that travel agencies will confront:the visitors will reduce their dependence on travel agencies;most travel agencies which develop new tourism products and lines will feel difficult and beyond their ability;the travel agencies's income of air ticketing business will be affected;the service reception capacity will encounter comprehensive tests.Thus,the paper proposes the corresponding countermeasures and suggestions:it's imperative to build the vertical division system;the travel agencies should revolve around the high speed railway to design and develop tourism products.The reception capacity should be improved,especially we should strengthen the management and training to the guides.