CAJ | 학술논문

情绪智力作为独立于智商、人格之外的重要个人特质，可能对个体的心理因素，如工作压力发挥影响；不当督导与情绪智力及工作压力的紧密联系值得关注。文章着重探讨领导及下属双方的情绪智力对不当督导可能具有的影响，以及下属情绪智力在不当督导进一步引发工作压力的过程中可能发挥的作用，通过对215对领导-下属配对样本进行实证分析，得出如下结论：领导情绪智力对下属感知的不当督导具有显著负向影响；下属感知不当督导程度越高，工作压力越大；不当督导在领导情绪智力与下属工作压力之间发挥部分中介作用。下属情绪智力越低，领导情绪智力与不当督导之间的关系越强。下属情绪智力越低，工作压力越大。
정서지력작위독립우지상、인격지외적중요개인특질，가능대개체적심리인소，여공작압력발휘영향；불당독도여정서지력급공작압력적긴밀련계치득관주。문장착중탐토령도급하속쌍방적정서지력대불당독도가능구유적영향，이급하속정서지력재불당독도진일보인발공작압력적과정중가능발휘적작용，통과대215대령도-하속배대양본진행실증분석，득출여하결론：령도정서지력대하속감지적불당독도구유현저부향영향；하속감지불당독도정도월고，공작압력월대；불당독도재령도정서지력여하속공작압력지간발휘부분중개작용。하속정서지력월저，령도정서지력여불당독도지간적관계월강。하속정서지력월저，공작압력월대。
Emotional intelligence,an important individual quality independent of intelligence quotient and personality,may have an influence on individuals’mental conditions, such as occupational stress. The close relations among abusive supervi-sion,emotional intelligence and occupational stress is worth digging into. This study focuses on how the emotional intelligence of both leaders and subordinates affects abusive supervision, and how the subordinates’emotional intelligence influences the further effect of abusive supervision on occupational stress. The following conclusions are reached through the empirical analysis on 215 paired enterprise samples:Leaders’emotional intelligence has a significant negative impact on abusive supervision per-ceived by subordinates. The more abusive supervision, the more occupational stress experienced by subordinates. Abusive su-pervision plays a partial mediating role in the relationship between leader’s emotional intelligence and subordinates’occupa-tional stress. The lower the subordinates’ emotional intelligence,the stronger the relationship between the leaders’emotional intelligence and abusive supervision. The lower the subordinates’emotional intelligence,the greater the occupational stress.