CAJ | 학술논문

目的：探讨品管圈(quality control circle,QCC)活动在缩短门诊患者注射等候时间中的应用效果.方法2013年5-9月,第二军医大学长海医院门诊部在注射室成立 QCC,以“缩短门诊患者注射等候时间”为主题进行质量改进.结果通过 QCC 活动,患者注射等候的平均时间从活动前的(19．93±2．10)min 缩短到(10．10±1．91)min,超过预期目标；而且注射护士在专业技术、沟通协调能力和责任心等方面的自评分也有了提高.结论QCC 活动有效缩短了门诊注射患者的等候时间,值得在临床推广应用.
목적：탐토품관권(quality control circle,QCC)활동재축단문진환자주사등후시간중적응용효과.방법2013년5-9월,제이군의대학장해의원문진부재주사실성립 QCC,이“축단문진환자주사등후시간”위주제진행질량개진.결과통과 QCC 활동,환자주사등후적평균시간종활동전적(19．93±2．10)min 축단도(10．10±1．91)min,초과예기목표；이차주사호사재전업기술、구통협조능력화책임심등방면적자평분야유료제고.결론QCC 활동유효축단료문진주사환자적등후시간,치득재림상추엄응용.
Objective To discuss the quality control circle activity in shorten the injection waiting time of outpatients.Methods We established quality control circle group in the injection room of Changhai hospital clinic department and implement quality improvement on the theme of'shorten the outpatient injection waiting time'.Results After carrying out quality control circle program,the average injection waiting time was reduced from (1 9.93+2.10)min to (10.10+1.91)min,which exceeded the expecting target.Further-more,the injection nurses had a progress in the aspect of professional technique,communication or coordi-nation ability and sense of responsibility.Conclusion Quality control circle program can effectively shorten the injection waiting time of outpatients,and it is worthwhile to promote on clinical trail.