中国医学装备
中國醫學裝備
중국의학장비
CHINA MEDICAL EQUIPMENT
2014年
6期
93-94
,共2页
赵红%李淑君%陈洁%朱艳秋%仲艳%樊丽洁%李灵玲%汤小燕
趙紅%李淑君%陳潔%硃豔鞦%仲豔%樊麗潔%李靈玲%湯小燕
조홍%리숙군%진길%주염추%중염%번려길%리령령%탕소연
军队人员%门诊%精细化管理%为兵服务
軍隊人員%門診%精細化管理%為兵服務
군대인원%문진%정세화관리%위병복무
Military staff%Outpatient service%Refined service%Military service
目的：探讨部队医院扩建后的军人门诊实行精细化服务在提高官兵满意度的应用效果。方法：组建一流的医疗团队，为官兵创造良好的就诊环境，提供满意的护理服务。结果：扩建后的军队人员门诊，为部队官兵提供全程无缝隙门诊就医服务，就诊官兵满意度达100%。结论：军队人员诊疗区功能齐备、相对独立，精细化服务的运用提高了为兵服务的满意度。
目的：探討部隊醫院擴建後的軍人門診實行精細化服務在提高官兵滿意度的應用效果。方法：組建一流的醫療糰隊，為官兵創造良好的就診環境，提供滿意的護理服務。結果：擴建後的軍隊人員門診，為部隊官兵提供全程無縫隙門診就醫服務，就診官兵滿意度達100%。結論：軍隊人員診療區功能齊備、相對獨立，精細化服務的運用提高瞭為兵服務的滿意度。
목적：탐토부대의원확건후적군인문진실행정세화복무재제고관병만의도적응용효과。방법：조건일류적의료단대，위관병창조량호적취진배경，제공만의적호리복무。결과：확건후적군대인원문진，위부대관병제공전정무봉극문진취의복무，취진관병만의도체100%。결론：군대인원진료구공능제비、상대독립，정세화복무적운용제고료위병복무적만의도。
Objective:To evaluate the effect of refined service in extended military outpatient service for enhancement of military staff satisfactory. Methods: We made better consulting environment for 53800 military staff, built first class medical team, and provide satisfactory nursing service. Results: The satisfactory rate of consulting military staff had improved to100% monthly. Conclusion: After extension, our military outpatient service had all kinds of functions and put refined service into outpatient services. We improved the satisfactory rate of military service.
